Salesperson
About this role
Description
- Engage with customers and establish a positive rapport to understand their vehicle needs and preferences through phone calls, emails, and online chats.
- Respond to online inquiries promptly and professionally.
- Utilize various online platforms and tools to generate and manage leads.
- Provide detailed information about various car models, features, pricing, and options to help customers make informed decisions.
- Conduct test drives to showcase vehicle performance and answer any questions or concerns. Conduct virtual product demonstrations and provide personalized presentations to prospective customers.
- Assist customers in the vehicle selection process, considering their budget, lifestyle, and specific requirements.
- Negotiate pricing and financing options to ensure a satisfactory sales transaction for both the customer and the dealership.
- Collaborate with the sales team to meet monthly sales targets and achieve customer satisfaction goals. Maintaining CSI above regional average.
- Stay up to date in product knowledge, current promotions, and industry trends to effectively communicate with customers.
- Handle customer inquiries, follow up on leads, and maintain strong customer relationships throughout the sales process.
- Coordinate with other departments, such as finance and service, to ensure a seamless buying experience for customers.
- Uphold a professional and ethical approach in all interactions, adhering to company policies and regulations.
Requirements
- Previous experience in automotive sales
- Excellent communication and interpersonal skills to effectively engage with customers and build relationships.
- Strong negotiation and persuasion abilities to close sales and meet targets.
- Ability to adapt to changing customer preferences and market trends.
- Basic knowledge of automotive industry terminology, vehicle features, and financing options.
- Tech-savviness to navigate computer systems and other sales tools.
- Valid driver's license with a clean driving record
Job Type: Full-time
Pay Range: $50,000.00 - $90,000.00 per year
Company at a glance
Welcome to Felix Chevrolet, a place where automotive dreams have been fulfilled for 90 years. We want to help fulfill your automotive dream at the most recognizable Chevrolet dealership in America; a place where value and customer service are paramount.
Felix Chevrolet is a family-owned business. That means our reputation is on the line every day, whether it's selling a new Chevrolet, fixing a customer's car right the first time in the service shop or having the right part available for the do-it-yourself mechanic. We work hard to protect that reputation, and we do it by focusing on our customers' needs every single day.
If you see a vehicle on our website that interests you, please come by for a visit. (If you live in Los Angeles, you need to say you've been to its most historic car dealership at least once, right?) If you have the time, I'll personally show you how we're transforming Felix Chevrolet into the greenest car dealership in the country, and how we plan to be the first "Net-Zero-Energy" car dealer in the state of California.
Felix Chevrolet is a very special place that offers honest value and is committed to satisfying your needs. We've been part of the fabric of Los Angeles for 90 years, and we want to share that with you. Stop by and become a Friend of Felix.
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