Support Staff

Carver Market & Community Grounds Crew Member (Support Staff)

Organizational Overview

Focused Community Strategies (FCS), a non-profit, place-based community development organization, works in South Atlanta and Thomasville Heights to promote conditions necessary for its neighbors to flourish. 

Position Overview

Crew Members are essential to the daily operations of Community Grounds and Carver Market, helping create a welcoming customer experience while supporting efficient store, café, and kitchen operations. Team members are cross-trained across multiple functions and may be scheduled to support different responsibilities based on business needs, training, and shift assignments.

Primary Responsibilities

• Café Cashiering – Accurately process customer transactions, provide friendly and efficient service, and maintain an organized front-of-house café checkout area.

• Barista Duties – Prepare coffee, espresso, and other café beverages according to established standards while maintaining speed, quality, and cleanliness in the beverage station.

• Food Preparation – Support food preparation activities, including ingredient prep, basic cooking tasks, and adherence to food safety and quality standards.

• Kitchen Support – Assist with kitchen cleanliness, dishwashing, stocking, and operational tasks that support efficient back-of-house workflow.

• Market Cashiering – Provide accurate checkout support for grocery and retail customers while delivering a welcoming and helpful customer experience.

• Market Stocking & Floor Support – Restock merchandise, monitor product presentation, assist with inventory upkeep, and help maintain a clean, organized, and customer-ready retail environment.

• General Team Support – Adapt to changing operational needs by supporting multiple areas of the business as assigned and collaborating effectively with team members to ensure smooth daily operations.

• Equipment & Facilities Upkeep – Ensure proper cleaning, light maintenance, and overall functionality of store equipment.

• Store Appearance & Standards – Maintain high standards for store cleanliness, presentation, and overall customer experience.

• Pricing & Accuracy Controls – Ensure accurate pricing of inventory and menu items across all departments.

• Quality & Inventory Control – Ensure consistent, reliable, and quality inventory by supporting with inventory management processes

FCS Organizational Values & Culture Commitments
All team members are expected to uphold our values of Neighboring, Dignity, Equity, and Flourishing and to model our Culture Commitments of Respect, Integrity, Trust, Accountability, Collaboration, Innovation, and Growth.

Key Qualifications & Experience

• Retail experience preferred but not required

Core Competencies

• High-Volume Environment Readiness – Able to perform effectively in a fast-paced, high-activity setting.

• Independent Work Ethic – Comfortable taking initiative and completing tasks with minimal supervision.

• Team Collaboration – Works well within a team environment and contributes positively to shared goals.

• Customer Service Orientation – Skilled at creating positive customer experiences through responsiveness, attentiveness, and care.

• Food Service & Retail Exposure – Prior experience in food service or retail is preferred but not required.

Employment Type

• Full-time or Part-Time, Non-Exempt

• On-site 

Salary + Benefits

• Compensation: Starting rate of $16/hour

• PTO & Benefits offered to “Crew 2” members with a tenure of 5+ years

  • Employer Paid Benefits include:

    • Health Insurance - 100% coverage for employee 

    • Dental Insurance - 100% coverage for employee 

    • Employee $25K life insurance 

    • Employee Long-Term Disability 

    • 160 Hours Paid Time Off Annually 

  • Optional Employee Paid Benefits Include:

    • Health Insurance coverage for spouse and dependents 

    • Dental Insurance coverage for spouse and dependents 

    • Short Term Disability Insurance 

    • Vision Insurance 

    • Additional Life Insurance 

    • 403(b) Retirement Plan (No Company Match) 

Other Information

Confidentiality

Employees of Focused Community Strategies (FCS) are expected to maintain the confidentiality of financial records, donor and grant information, employee and payroll information, and other confidential, proprietary, or legally protected organizational information obtained in the course of employment.

Unauthorized use or disclosure of confidential information may result in disciplinary action, up to and including termination of employment, and may also result in legal action where appropriate. Nothing in this policy is intended to prohibit employees from engaging in activities protected by applicable law.

Americans with Disabilities Act (ADA)

The essential duties identified in this job description are considered the fundamental functions of this position.

Focused Community Strategies is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization. Employees who require an accommodation should contact the Operations and HR Manager.

Equal Employment Opportunity

Focused Community Strategies is an equal opportunity employer and is committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Employment decisions are based on qualifications, organizational needs, job-related criteria, and applicable legal requirements, without regard to any characteristic protected by law.

Other Duties

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change at any time based on organizational needs.