Origin Atlanta Valet Supervisor $18 Hourly (63151)

Job DetailsJob Location: Atlanta General - Atlanta, GA 30303Position Type: Full TimeSalary Range: $18.00 - $18.00 HourlyJob Shift: AnyJob Category: ManagementSupervisor Non Exempt - Downtown

Job Purpose

• To oversee and coordinate the daily operations of a specific property or area within the downtown district, ensuring smooth and efficient functioning while adhering to company policies and procedures. This role focuses on supervising non-exempt employees, depending on the specific property needs. The Supervisor plays a key role in maintaining customer satisfaction, property upkeep, and achieving operational efficiency.

Key Responsibilities

• Supervise and coordinate the daily activities of non-exempt staff, including scheduling, assigning tasks, and monitoring performance.
• Ensure adherence to company policies, procedures, and safety regulations within the assigned property or area.
• Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas for improvement.
• Coordinate and oversee maintenance activities, including repairs, landscaping, and cleaning, ensuring timely completion and quality of work.
• Respond to tenant inquiries and complaints promptly and professionally, striving to resolve issues effectively and maintain positive tenant relationships.
• Assist with budget management for the assigned property or area, tracking expenses and identifying cost-saving opportunities.
• Prepare and maintain accurate records and reports related to property operations, staff performance, and maintenance activities.
• Train and onboard new employees, providing guidance and support to ensure their success.
• Collaborate with other departments, such as accounting, human resources and marketing, to ensure smooth and efficient property management.
• Participate in regular meetings with property management team to discuss operational issues, performance metrics, and strategic planning.
• Perform other duties as assigned.

Employee Benefits

• Medical (PPO or HDHP)
• Dental
• Vision
• HSA (Health Savings Account)
• Basic Life / AD&D
• Supplemental Life / AD&D
• Disability Insurance
• EAP (Employee Assistance Program)
• 401(k) Retirement Savings Plan
• Paid Time Off (“PTO”)
• Holiday Pay

QualificationsRequired Education

• High School Diploma or equivalent. Associate's degree preferred.

Required Experience

• Minimum of 2 years of experience in a supervisory or team lead role, preferably within a customer service or property management environment.
• Demonstrated experience in managing schedules, assigning tasks, and monitoring performance of a small team.
• Experience handling tenant or customer inquiries and resolving complaints effectively.
• Proven ability to enforce company policies and procedures consistently and fairly.
• Experience with basic administrative tasks such as record keeping, reporting, and data entry.

Required Skills and Abilities

• Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, vendors, and colleagues at all levels.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook. Experience with property management software is a plus.
• Demonstrated problem-solving and decision-making skills with the ability to handle challenging situations calmly and effectively.
• Ability to work independently and as part of a team, contributing to a positive and productive work environment.
• Strong leadership qualities, including the ability to motivate and mentor team members.
• Understanding of basic property management principles and practices preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated commitment to providing excellent customer service.