Gold Class Cinema Worker

Title: Gold Class Cinema Employee Level 2 

Event Cinemas Springfield is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Key Responsibilities

• Create exceptional Gold Class experiences by delivering warm, polished and attentive service from the moment guests arrive.

• Lead from the front during busy service periods, keeping the team focused, energised and working together to deliver a seamless experience.

• Coordinate food and beverage service with pace and accuracy, ensuring orders are delivered efficiently and presented to a consistently high standard.

• Build genuine rapport with guests, anticipate their needs and respond confidently to requests or service concerns.

• Support, coach and motivate team members to maintain high standards of service, presentation and teamwork throughout each shift.

• Work closely with kitchen and cinema teams to keep communication clear and service running smoothly.

• Maintain strong standards across cleanliness, food safety, RSA compliance and WHS.

What You’ll Bring

• Previous experience in restaurant, bar, premium hospitality or a similarly fast-paced food and beverage environment, with strong transferable service skills.

• Experience leading or supervising teams in a busy customer-facing environment.

• A passion for delivering exceptional service and creating memorable guest experiences.

• The ability to remain composed, organised and guest-focused while working at pace.

• Strong communication skills, confidence and a natural ability to connect with both guests and team members.

• A proactive, hands-on approach and the ability to adapt quickly when priorities change.

• A current Responsible Service of Alcohol (RSA) certificate is required.

• Food Safety Supervisor Certification is highly regarded but not essential.

• Flexibility to work evenings, weekends, public holidays and peak cinema trading periods.

• Daymaker ethos -  no one’s too big for the small things.
• Resilient and solutions-focused - stays calm, moves fast.
• Growth mindset -  learns, shares, and lifts everyone up

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• The possibility of career growth across our hotel & entertainment network.