Community Service Aide

Job DetailsLevel: EntryJob Location: OdessaShannonMS - Silver Spring, MD 20902Position Type: Part TimeEducation Level: High SchoolSalary Range: $21.00 - $25.00 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Admin - ClericalWant to make a difference? Come be a part of the amazing work EveryMind is accomplishing!

EveryMind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.

EveryMind is hiring a part-time Bilingual Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Family Case Manager and Mental Health Therapist at Odessa Shannon Middle School.

Why You'll Love Working at EveryMind

At EveryMind, we're not just a workplace, we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:

A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
Over 65 Years of service as a leading mental health nonprofit
210+ Team Members across 27 locations

Culture of Trust, Integrity, and Innovation

Your Benefits Package Includes

Medical, Dental, and Vision Insurance Options

Employer-Paid Life & Long-Term Disability Insurance
401(k) Matching Program
47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)

Pay Increases for Licensure Advancements

Flexible Schedules & Remote Work Options

Employee Assistance Program

Referral Bonus Program

Employee Discount Program

Professional Development & Growth Opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serves as initial point of access for families inquiring about LTL programs and services.
Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
Manages waitlists for Family Case Manager and Mental Health Therapist services.
Provides translation and interpretation support to LTL staff who are not bilingual.
Manages funds in assigned budget categories.
Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
May assist the CFT and FCM in mental wellness support and care management work.
Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
Adheres to EveryMind and School-Based Services Division (SBS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
Other duties as assigned.

Supervision to be Exercised

None.

Supervision to be Received

Receives onsite task assignment from Family Case Manager and Mental Health Therapist and receives direct supervision from Program Manager.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong Personal Resilience and Mental Health

Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for the position.

Education

High school diploma or equivalent.

Experience

1 year of experience working in a community setting.

Skills

Strong organizational and listening skills. Bilingual Spanish required.

Abilities

Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.

Physical and Emotional Demands

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.

Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.

Clearance Requirements

The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.

Working Conditions

The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be available to perform the duties of the job during most, but not limited to core business hours (between 9-5pm, M-F), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of the supervisor.

Due to the amount of travel within the community, the employee must have acccess to reliable transportation.

Ready to Join Us?

If you're excited to contribute to life-changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.