About this role
Key Responsibility Areas:
- Provides assistance at a branch/ divisional level.
• Assists with the public enquiry counter.
• Provides a general administrative support function to the Division/ Branch.
• Asssts the Executive Secretary/ Secretary in liaising with clients.
• Develops and maintains a filing and register system.
• Maintains correct data on the document management systems.
• Develops and maintains a suitable database/registry system.
• Assist with the generation, collection, collation of information for statistical reporting purposes.
• Contributes to the Branch, Division and Directorate Performance Management Plan.
Competencies:
- Written Communication
• Attention to Detail
• Ethics & Professionalism
• Planning & Organising
• Use of Technology
• Business Processes
• Data Processing & Analysis
• Interpersonal Relationships
• Service Delivery Orientation
• Client Orientation & Customer Focus
• Resilience
• Change Readiness
Qualifications
Essential Requirements:
- Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license.
• 2 Years relevant experience.
• Computer Literacy.
Preferred Requirements:
• Grade 12 (NQF Level 4) or equivalent and a certificate in Administrative field.
•3 Years relevant experience.
The eThekwini Metropolitan Municipality is a metropolitan municipality, created in 2000, that includes the city of Durban and surrounding towns. eThekwini is one of the 11 districts of the KwaZulu-Natal province of South Africa.
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