About this role
Job DetailsLevel: ExperiencedJob Location: La Mesa - La Mesa, CA 91942Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $21.00 - $24.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Health CareDescription
At Espire, you’re empowered to deliver care at the highest level. We remove the barriers so you can focus on creating exceptional, personalized experiences for every patient. As a fee-for-service practice with a strong emphasis on advanced and sedation dentistry, we blend world-class clinical care, leading technology, and inspired hospitality to create a truly elevated, concierge-style experience. If you take pride in detail, discretion, and making patients feel genuinely cared for, we’d love to meet you. Join us and use your powers for good.
Who You Are
You’re a polished, service-driven professional who thrives in a high-touch, luxury environment. You bring calm confidence, warmth, and attention to detail, and you naturally build trust with patients, teammates, and providers. You understand that exceptional care extends far beyond the clinical chair.
What You Bring
Experience in a dental practice or med-spa environment preferred (2-3+ years strongly preferred)
Experience working in a fee-for-service (FFS) setting
Knowledge of or exposure to sedation dentistry and caring for anxious or high-acuity patients
A strong hospitality mindset with concierge-level service standards
Excellent communication and interpersonal skills
Understanding of practice operations, patient flow, and scheduling logistics
Familiarity with practice management systems
A calm, organized, and solutions-oriented approach to patient care
What You Will Be Doing
Deliver a warm, seamless, white-glove experience from arrival through departure
Coordinate scheduling for complex and sedation-based procedures
Guide patients through forms, treatment plans, and financial arrangements with discretion and care
Prepare daily schedules and patient records for clinical teams
Maintain accurate documentation and follow-up communication
Support patients before, during, and after sedation appointments to ensure comfort and confidence
Manage front-office and administrative responsibilities to maintain an elevated practice environment
Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients that have not completed treatment.
Partner with the rest of the team to ensure providers’ schedules are optimized.
Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patient with financial arrangements.
Complete estimates on patient portion of treatment.
Utilize outside financial partners like CareCredit.
Handle all treatment paperwork including consent forms.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Assist at the front desk as needed.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
Other duties may be assigned.
What You Will Get from Us
Competitive compensation packages
Medical and vision insurance options
401(k) savings plan
Dental care for you and your immediate family
Pet insurance
Short-term and voluntary long-term disability benefits
Life insurance options
Paid time off
A refined, supportive culture that values excellence, hospitality, and patient trust
A company consistently recognized as a Top Dental Office
Qualifications
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