Patient Service Rep, Full-time, Urgent Care, Murphy, NC

Job Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics.

Education:
Required:

Preferred:
High school diploma or equivalent

Experience:
Required:
Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.

Preferred:

Position Requirement(s): License/Certification/Registration
Required: NA

Preferred:

Department Position Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.