Digital Solutions Analyst

JOB OVERVIEW
The Digital Solutions Analyst participates in the analysis, documentation, and testing of digital solutions under the direction of senior team members. This individual contributes original analytical work — user stories, test cases, and requirements documentation — while developing the cross-functional collaboration and SDLC skills needed to advance toward project ownership.

RESPONSIBILITIES & DUTIES
•    Creates user stories, acceptance criteria, and functional documentation from provided requirements under senior guidance
•    Develops and executes test cases, tracks results, and logs defects with appropriate detail
•    Participates in backlog refinement sessions, contributing questions and documentation updates
•    Collaborates alongside Senior DSA, with business partners to gather information and clarify requirements on assigned tasks
•    Supports UAT coordination by scheduling sessions and tracking business owner feedback
•    Maintains solution documentation and release notes after deployment
•    Escalates scope changes, competing priorities, or cross-team impacts to Senior DSA
•    Follows assigned work schedule with regular and predictable attendance
•    Performs other duties as assigned

QUALIFICATIONS 
•    Associate degree in Business, IT, or related field preferred; Bachelor’s degree a plus
•    2+ years in business analysis, product support, or a closely related field; internships may qualify
•    Banking and financial services experience a plus
•    In person interaction that includes actively collaborating with colleagues and participating in team or company meetings

PROFESSIONAL CERTIFICATIONS
•    None Required

TECHNICAL SKILLS
•    Proficient with Microsoft Office applications
•    Familiarity with Agile tools (Azure DevOps) and user story formats
•    Intermediate experience developing and executing test cases
•    Technical documentation experience

CORE VALUES
Our core values are our foundation and the guiding principles we embody to support Equity’s mission. Together, our values spell EPIC — because that’s what we strive to be for our clients and stakeholders every day.

•    Excellence – Our standard
•    Passion – In everything we do
•    Integrity – Without compromise
•    Collaboration – Stronger together

We are looking for team members who embody these values in their daily work and interactions.

 
PHYSICAL DEMANDS/WORK ENVIRONMENT
This job operates in a professional office environment, which may include a corporate office setting or a remote/home office environment, and routinely uses standard office equipment and technology such as computers, phones, printers, and video conferencing tools. While performing the duties of this job, the associate is regularly required to communicate effectively, including speaking, hearing, and participating in virtual meetings on camera. The associate is frequently required to sit for extended periods of time, as well as occasionally stand, walk, use hands and fingers, and reach with hands and arms. This job may require the ability to lift files or office materials, open filing cabinets, and bend or stand on a stool as necessary. Remote associates are expected to maintain a safe, secure, and productive work environment with reliable internet access.

 
DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.