Assistant Manager - U3D6 Stratford Upon Avon

Overview

We are excited to announce an immediate opening for an Assistant Manager at our U3D6 Stratford Upon Avon. 

ABOUT THE ROLE 

U3D6 currently has a YTD fleet number of 148, YTD DE Growth of 8.6%, YTD OP of £264 p/c, and an ESQI score of 87% (1-month), 80% (3-month) and 79% (12 month)

To Apply 

Apply here (insert link) and please submit the following documents before the closing date (20/11/2026):

• Workday Talent Card 
• Completed Ownership programme template for your current branch
• Letter of interest (recommended)
• Most recent performance review (available in workday)
• Letter of recommendation from your Line Manager 

If you have any questions regarding the role, please contact Rikki Arya, Area Rental Manager, on 07717729645

To discuss Relo Lite opportunities then reach out to your local HR representative

For additional information on this or other career opportunites, as well as career resources, please visit My Career.

Responsibilities

The Assistant Branch Manager is responsible for assisting with the management and strategic direction of the branch with a focus on the core responsibilities of the role;

Customer Service & Operations Management 

• Manage the efforts of Branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as training by example
• Develop and maintain Branch operational plan
• Use initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems. 
• Manage overall branch operations in absence of and/or request of the Branch Manager

Human Resource Management

• Supervise, mentor, train, coach, evaluate and develop staff
• Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance
• Prepare effective and timely employee reviews and participate in the review process
• Administer and/or recommend disciplinary action, promotions, transfers and/or other personnel actions

Sales, Marketing & Financial Performance

• Develop, plan and actively participate in branch sales and marketing efforts to increase and improve business
• Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process to promote and sell optional protection products, vehicle features and benefits, fuel options and additional equipment
• Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection
• Supervise and train other employees regarding branch receivables

Fleet Management & Maintenance

• Evaluate fleet mix and utilization
• Manage fleet for rentals
• Ensure adherence to deletion policy
• Ensure completion of daily unit reconciliation
• Manage vehicle maintenance and repairs, including preventative maintenance, manufacturers' recalls, breakdowns and accident damage

Qualifications

• Current Management Assistant, Assistant Branch Rental Manager, or equivalent
• Must have L3 approval to apply (or Line Manager approval, where applicable)
• Overall performance rating of at least 'Meets Requirements' on the most recent appraisal
• Must be eligible on the most recent promotional matrix
• Must have no active significant disciplinary action on file, may include final written warning