Project Manager

Location
Palo Alto
Workplace
On-site
Employment
Full-time

About this role

LiveX AI · Project Manager
Palo Alto, CA · Full-time, on-site · Department: Operations / Deployments · Reports to: founding team
Source: https://livex.ai/careers/project-manager (posted Jul 24, 2026)

About the Role

LiveX AI builds AI infrastructure for the physical world, deploying interactive AI agents and hardware into high-foot-traffic venues such as hotels, retail flagships, convention centers, and stadiums. Each deployment is custom and requires sales, solution engineering, warehouse readiness, and a third-party delivery partner to stay in sync. This role owns each deployment end to end and works daily with sales, solution engineering, and office/logistics.

Responsibilities

End-to-End Deployment Ownership

  • Single accountable owner for each deployment, from signed contract to a live, working installation at the customer site.

  • Run the deployment schedule: define milestones, sequence dependencies, track status, surface risks and blockers early.

  • Internal hub across sales, solution engineering, and office/logistics so nothing falls between teams.

Scope & Solution Engineering

  • Drive a clear, complete SOW from sales and sales engineering before each deployment starts; push back when scope is ambiguous.

  • Track solution engineers through implementation against the SOW, keeping configuration and readiness on schedule.

  • Translate customer requirements and site constraints into a concrete deployment plan.

Logistics & Warehouse Coordination

  • Coordinate with the office/logistics owner and the third-party delivery partner on delivery windows, pickup, and destination readiness.

  • Confirm warehouse readiness before each deployment: items staged, configured, health-checked before shipping.

  • Manage installation scheduling and any returns or de-installations.

Customer & Communication

  • Customer-facing point of contact during rollout: set expectations, communicate timelines, manage change requests.

  • Run deployment kickoffs and post-deployment reviews; capture lessons; feed improvements into the playbook.

  • Report deployment status and the pipeline of upcoming installs to the founding team.

Process & Systems

  • Build and maintain the deployment playbook, checklists, and tracking so the process is repeatable and scalable.

  • Own the tooling that tracks deployment status, asset location, and readiness across the fleet.

Requirements

  • Hungry, startup mindset above all: thrives in ambiguity, moves fast, takes extreme ownership, does what it takes to make each install land.

  • 3+ years in project management, implementation/deployment management, technical program management, or field-services coordination, ideally at a startup, hardware, or solutions company.

  • Proven ability to run multi-stakeholder projects on a schedule and hold others accountable without direct authority.

  • Comfortable reading and reasoning about a technical scope of work; talks credibly with solution engineers.

  • Strong coordination and communication across internal teams, external partners, and customers.

  • Highly organized and self-directed; builds process from scratch.

  • Calm under pressure; biased toward closing gaps and driving at-risk deployments to resolution.

Nice-to-Haves

  • Experience deploying hardware or physical installations into venues or field sites.

  • Familiarity with project/deployment tracking tools and a CRM (e.g., HubSpot).

  • Background in logistics, shipping, or warehouse operations.

  • PMP or similar credential (not required).

Compensation

Not listed.

How to Apply (original posting)

Email resume and relevant supporting materials to [email protected], subject "Candidate Application - Project Manager".

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