About this role
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
Position Overview
We are seeking an experienced Dry Cleaning Manager to oversee the day-to-day operations of our dry cleaning facility. This role requires strong leadership, deep knowledge of garment care and plant machinery, and a commitment to quality control and customer satisfaction.
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Schedule: 5–6 days per week, approximately 8–10 hours per day (40–50+ hours/week).
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Location: On-site (Full-Time).
Key Responsibilities
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Daily Operations Management: Oversee morning open/evening close, workflow scheduling, and overall plant productivity to ensure orders are completed accurately and on time.
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Quality Control & Finishing: Inspect garments for stain removal, proper pressing, minor repairs, and packaging standards before customer pickup or delivery.
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Equipment & Facility Maintenance: Monitor dry cleaning machines, presses, boilers, and conveyor systems; coordinate routine maintenance and immediate repairs to prevent downtime.
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Staff Supervision & Training: Lead, train, and support pressers, spotters, counter staff, and assembly teams, fostering a productive and safe work environment.
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Customer Service & Problem Resolution: Handle customer inquiries, manage special garment care requests, and resolve any order discrepancies or complaints professionally.
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Inventory & Supply Control: Track plant supplies (solvents, hangers, poly tubing, cleaning agents) and place replenishment orders within budget.
Qualifications & Requirements
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Experience: 3+ years of proven experience in dry cleaning plant management or supervisory roles.
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Technical Knowledge: Strong understanding of fabric care, spot removal techniques, dry cleaning chemistry, and commercial pressing equipment.
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Schedule Flexibility: Willingness to work 8–10 hour shifts across 5–6 days a week, including early mornings or weekends as needed.
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Leadership Skills: Excellent team communication, problem-solving ability, and attention to detail under fast-paced working conditions.
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