Vehicle Intake Specialist

Location
Jacksonville
Workplace
On-site
Employment
Full-time

About this role

Vehicle Intake Specialist

Duval Ford is seeking a Vehicle Intake Specialist for our Duval Fleet division. This role performs incoming vehicle inspections, manufacturer pre-delivery inspections, and assigned warranty and recall repairs. This role documents vehicle condition, completes required technical work, and provides accurate readiness information to support inventory and production workflows. The Vehicle Intake Specialist coordinates with Inventory and Logistics on receiving and movement needs. Final inspection of completed upfits remains the responsibility of the Quality Control Specialist.

Duval Ford is a family-owned dealership built on integrity, outstanding customer service, and positively impacting the lives of both our employees and customers. We pride ourselves on fostering a welcoming, growth-oriented environment where successful careers are built.

Requirements

  • Excellent attention to detail and accuracy.
  • Proficiency in inventory management software and Microsoft Office Suite.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Physical ability to lift and move heavy items as required.
  • Maintain required manufacturer certifications.
  • EVT Certification required.

Responsibilities

Vehicle Receiving & Intake

  • Receive and verify incoming vehicles from transport carriers
  • Inspect shipments for visible damage and document discrepancies
  • Match vehicles to purchase orders, invoices, and shipping documentation
  • Accurately log vehicle arrivals in internal systems

Pre-Delivery Inspection (PDI)

  • Perform comprehensive PDI according to manufacturer and dealership standards.
  • Check the mechanical, electrical, and cosmetic condition of each vehicle.
  • Identify, document, and report any defects or required repairs.
  • Coordinate with the necessary departments to address required corrections.
  • Ensure fuel and other fluid levels are satisfactory.

NCGR Workflow Processing

  • Enter vehicles into the NCGR process accurately and in a timely manner.
  • Ensure all required workflow items, photos, and documentation are complete.
  • Communicate delays, issues, or exceptions to management.

Quality Control & Documentation

  • Maintain detailed inspection records and reports.
  • Ensure all vehicles meet dealership quality standards before release.
  • Assist in maintaining organized and accurate inventory tracking

Coordination & Support

  • Work closely with sales, service, and upfit teams to prioritize units
  • Assist in staging vehicles for next steps (upfit, detailing, delivery)
  • Support lot organization and general vehicle movement as needed

Install & Warranty

    • Install OEM & aftermarket parts
    • Perform OEM recalls & warranty work

Benefits

  • Medical, dental, vision, and additional benefits offered
  • 401(k)
  • Paid time off and holidays

All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid drivers' license.

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Paid time off
  • Holidays