Counter Server / Front of House

Location
Seattle, WA
Workplace
On-site
Employment
Part-time
Compensation
$25 – $27

About this role

Wages and Benefits Offered:

  • A fun and friendly work environment.
  • Medical Insurance that includes an Employee Assistance Program (Full-time 30+ hours/week).
  • Dental Insurance (Full-time 30+ hours/week).
  • Vision Insurance (Full-time 30+ hours/week).
  • Paid sick time.
  • Free meals on shift.
  • Employee dining discount at all Due' Cucina locations.
  • Competitive compensation, based on experience $25.55-$27.55/hour (base wage of $21.30-$23.30/hour plus an additional $4.25/hour in tips (approximated) for a combined wage range of $25.55-$27.55/hour).
  • Tons of opportunities for professional development (pasta making, restaurant management, marketing, you name it!) and fast promotions for top performers.

In this role the Counter Server/Front of House will:

  • Demonstrate and uphold our company core values at all times.
  • Learn and master the art of making fresh pasta.
  • Familiarize yourself with our menu and guide customers through their Due' experience.
  • Communicate effectively with delivery drivers (UberEats, DoorDash, etc) to ensure timely and accurate order fulfillment.
  • Maintain accurate menu inventory across all delivery platforms.
  • Ensure compliance with Covid-19 precautionary measures in the dining area.
  • Collaborate with BOH team members or managers to address customer concerns or dissatisfaction with any dish.
  • Maintain cleanliness in all dining areas and the pasta lab, especially after pasta preparation is completed.
  • Greet every customer warmly to ensure they feel welcome.
  • Other duties as necessary or assigned.

Required Knowledge, Skills and Abilities:

  • People who enjoy spending time with customers to educate them about our food.
  • High-energy, proactive individuals who thrive in a dynamic, fast-paced environment.
  • Ability to work (and have fun!) in a diverse team.
  • Attention to detail.
  • Passionate about food.
  • Minimum 21 years old (alcohol service required).
  • Possesses or willing to obtain a current Food Handler Card and Alcohol Server Permit.
  • Ability to stand continuously throughout an 8-hour shift.
  • Ability to lift and carry up to 50 pounds.
  • Ability to bend, reach, stoop and move quickly.
  • Finger/hand dexterity to operate kitchen machinery, knives, etc..
  • Ability to withstand changes in temperature, occasional smoke, steam and heat and work in a confined area.
  • Ability to work under stress.
  • Scheduling flexibility.
  • Ability to speak or understand Spanish a plus (although not required).
  • Previous customer service experience in restaurants is highly appreciated, but if you don't have it, no problem! We will train you. :)


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Benefits

  • Medical Insurance
  • Employee Assistance Program
  • Dental Insurance
  • Vision Insurance
  • Paid sick time
  • Free meals on shift
  • Employee dining discount
  • Professional development opportunities