Assistant Restaurant Manager

In this role, the Assistant Restaurant Manager will:

• Demonstrate and uphold our company core values.
• Be on-call for team member call-outs and provide appropriate coverage.
• Manage both FOH and BOH operations with a focus on profitability, safety, sanitation, and sales growth.
• Ensure compliance with regulatory agencies and company policies and procedures during assigned shifts.
• Anticipate and identify problems and take appropriate corrective action.
• Provide timely feedback to team members on their performance and ensure alignment with company standards.
• Deliver proper training using established systems and follow up to ensure compliance with company expectations.
• Foster a positive work environment through effective communication, relationship building, and teamwork.
• Reinforce a customer service mindset across the team.
• Respond to guest complaints promptly, respectfully, and professionally.
• Coordinate with shift leaders to resolve issues when the RM is not available.
• Monitor food quality and customer service to ensure consistency with company standards.
• Be knowledgeable and capable of performing all FOH and BOH roles as needed to support the team.
• Maintain a clean and organized FOH at all times.
• Perform inventory tasks as assigned by the Restaurant Manager.
• Other tasks as necessary or assigned.

Required Knowledge, Skills and Abilities:

• Prior experience as restaurant assistant manager, general manager, supervisor, shift lead, crew lead, team lead is highly desirable. 2 years’ experience in a high volume restaurant environment required.
• High-energy, proactive individuals who thrive in a dynamic, fast-paced environment.
• Ability to work (and have fun!) in a diverse team.
• Ability to work under stress.
• Attention to detail.
• Passionate about food.
• A good understanding of FOH and BOH operations.
• Possess or be willing to obtain a Food Handler’s card within 7 days of hire.
• Possess or be willing to obtain an Alcohol Server Training Permit within 7 days of hire.
• Must be at least 21 years of age.
• Ability to stand continuously throughout an 8-hour shift.
• Ability to lift and carry up to 50 pounds.
• Ability to bend, reach, stoop and move quickly.
• Finger/hand dexterity to operate kitchen machinery, knives, etc.
• Ability to withstand changes in temperature, occasional smoke, steam and heat and work in a confined area.
• Ability to work evenings and weekends.
• Ability to work on a flexible schedule and fill in shifts when needed.
• Ability to speak or understand Spanish is a plus and not required.
• Culinary school background is a plus and not required.