Director of Sales & Marketing (2217)

Job DetailsJob Location: Charleston Division Myrtle Beach Location - Myrtle Beach, SC 29577JOB PURPOSE:

This position is responsible for growing and coaching on-site sales staff (Sales Consultants, Sales Associates and Sales Assistants). Ensures on-site staff sells and closes homes in conjunction with annual goals and budget forecasts. Implements company policies, programs and procedures ensuring proper effectiveness in the field. Sets an example of leadership by demonstrating strong business acumen, sound decision making processes, finance skills, ability to problem solve on feet and is an articulate communicator. Acts as a conduit between departments, divisional leadership and on-site sales staff to ensure an excellent customer experience for the public.

Duties and Responsibilities

Manage and oversee the activities of on-site sales staff for 10-30 communities
Coach and assist sales staff with sales closings to achieve desired department goals
Recruit, train, evaluate, manage and mentor sales staff
Ensure proper staffing in communities
Perform on-site reviews and evaluations
Manage contract process; accuracy and timely ratification
Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments
Meet with Production Managers to discuss and coordinate home construction activities
Reviews contracts with Division Management
Monitor backlog status and effectively manage contingencies
Maintain knowledge of competitive market and suggest strategies to increase customer base
Conduct weekly sales meetings
Code and approve invoices and semi-monthly payroll
Monitor customer satisfaction surveys
Assist in the coordination of opening and closing of new communities
Provide input regarding the advertising/marketing needs of the communities
Coordinate with land development needs in order to sell homes per company policy
Monitor the HOA/Covenants and Restrictions requirements for each community

QualificationsQUALIFICATIONS

Knowledge and Skills

Excellent verbal and written communication skills
Professional appearance and mannerisms
Excellent oral and written presentation skills
Demonstrated problem solving and negotiation skills
Well organized and self-directed
Strong interpersonal skills, customer service driven
Displays a friendly, enthusiastic, approachable manner

Education and Work Experience

Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience
Prior experience in new home sales is required