Customer Service

Location
Fort Lauderdale, FL, US
Workplace
On-site

About this role

Job Summary 

Are you ready to Join Our Team?  Are you a "great people" person?  Do you enjoy interacting and serving others within a professional setting?  We are looking for a dynamic employee as a CSR to our team. This candidate will have a positive demeanor and excellent skills.   

Responsibilities 

  • Answer inbound calls and emails from our existing clients and build effective customer relationships
  • Work in conjunction with the Outside Sales team to provide quotations and process orders in a timely manner
  • Provide backup & support for other Customer Service members
  • Performs other related duties as assigned, clerical work, assist the IT department with office equipment and troubleshoot

Required Skills/Abilities:  

  • Bilingual Spanish/English preferred
  • Highly motivated with a positive attitude in dealing with customers.
  • Good problem-solving skills and the ability to multi-task
  • Excellent verbal & written communications skills.
  • Proficient computer skills with the ability to learn new software.

 Education and Experience: 

  • We are a drug free workplace
  • High school diploma or equivalent.
  • Customer service experience required
  • Some IT experience w/computer/office equipment a plus  

  Job Type: 

  • Full time
  • 8am to 5pm Monday to Friday
  • 401K matching
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Paid Time off
  • In person

 

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Top Benefits

  • 401k Matching
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Paid Time Off