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Service Purchasing Agent

Location
Queens Village, NY, US
Workplace
On-site
Compensation
$25 – $35
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About this role


Purchasing Agent (Service)

Job Type: Full-time

Dept.: Purchasing 

Classification: Non-Exempt

EEO Code: Professional 

Supervisor’s Title: Purchasing Manager 

Hours: Monday- Friday, 8am to 5pm with one hour lunch. Additional hours may be required as business necessitates particularly during the summer months. 

Date updated: September 2026

 

Job Summary: 

Purchase goods and services for the company in an efficient, ethical, and economical manner following established policies and procedures in processing purchase orders

 

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Follow company policies and procedures for the purchase of goods and services.
  • Negotiate discounts, volume purchasing discounts, OEM pricing, etc.
  • Select vendors based on price, capability, and performance, following departmental guidelines.
  • Make certain that purchasing documents are accurate and that the terms and conditions of purchases are appropriate.
  • Attain quotes, place orders, and manage delivery of parts/material/equipment and services as needed. 
  • Ensure all material is delivered accurately and in timely manner to provide optimum service to clients.
  • Manage material ordering of approved service work to provide optimum quality and ensure maximum profitability.
  • Support service staff in estimate process to ensure timely delivery.
  • Coordinate truck stock inventory process in accordance with company objectives.
  • Manage vendors/suppliers to ensure best cost savings and continually develop cost savings initiatives with parts, supplies, stock, delivery, etc.
  • Re-order shop inventories via minimum and maximum quantity.
  • Re-order company tools/equipment and recommend replacements and repairs when necessary. 
  • Will need to be on-call for afterhours back-up service for warehouse. 
  • Maintains proper safety standards in accordance with Donnelly regulations. 
  • Will need to maintain an acceptable attendance record by not exceeding five (5) unapproved absences per year. 

  

Additional Functions: 

  • Purchase for assigned zone technicians, coordinators and supervisors. 
  • Ensure prices are entered on Purchase Order.
  • Cross check materials received with back up paperwork.
  • Group all associated orders for the same Service Order and stage in bin location.
  • Call vendors to expedite orders and follow up for scheduled delivery dates.
  • Inspect return bin daily for parts to be returned, put into Donnelly stock, or thrown away.
  • Select and process RTV for credit and coordinate with warehouse for return. 
  • Manage shop inventory. 


Position Requirements/Experience/ Education:

  • Minimum of 5 years’ experience in Purchasing within HVAC industry. 
  • Associates Degree in Business Administration/ Production Management. 
  • Must be able to manage vendors as needed. 
  • Will provide purchasing solutions for multiple vendors and negotiate best prices. 


Ability Requirements:

  • Excellent follow-up skills 
  • Ability to set clear expectations and speak to customer needs.
  • Ability to multi-task and meet deadlines.
  • Solid decision-making skills within the scope of the position.


Qualification Requirements:

  • Good verbal and written communication skills.
  • Planning, organizing, time management, prioritizing, flexibility, adaptability.
  • Problem assessment and problem solving.
  • Information gathering and information monitoring.
  • Demonstrated accuracy and attention to detail.


Functional Details: 

  1. Is this position closely, moderately, or minimally supervised? Moderately supervised.
  2. Does this position have supervisory responsibility (i.e., responsible for hiring, firing, performance appraisals, etc.)? Yes No X If yes, list the number and title for positions that directly or indirectly report to this position (i.e., three secretaries, four programmers, etc.): 
  3. Does this position have access to confidential information? Yes _X__ No  If yes, please explain: Yes, access to purchase inventory on the company’s behalf. 
  4. Does this position have authorization to obligate company funds? Yes X No If yes, please explain: Yes, based on Director of Purchasing discretion.
  5. This position requires what level of understanding of the English language? 
    Fluent     X Basic _ None__  
  6. Will this person be required to pass a criminal background check, drug screening, DMV search, and reference verification? Yes X No

If yes, please explain: He/she will need to successfully pass all the above screening requirements. 

  1. What type of equipment will this person need to do their job? Computer, phone. 


Physical Requirements: 

Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either “C” constant; “F” frequent; “O” occasional; or “N” never.)

Environmental/Equipment:

O Around moving machinery

O Exposed to marked changes in temperature

O Exposed to dust, fumes, gases, etc.

O Operates motorized equipment/tools

O Works in confined spaces

O Exposed to electrical wiring

O Works at levels at or above 6 feet


Physical: 

O Standing 

O Walking

F Sitting

O Bending

O Squatting

N Crawling

N Kneeling

O Climbing

N Balancing

O Pushing/Pulling

O Handling Objects (manual dexterity)

O Reaching above shoulder level

F Using fine finger movements

F Speaking

C Hearing


Carry/Lift Loads up to:

Y 25 lbs.

Y 25-50 lbs.

N__ over 50 lbs.

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