Lead GP

Location
London
Workplace
Hybrid
Employment
Full-time

About this role

🌍 A Bit About Us

At Doccla we’re redefining where and how healthcare is delivered.

We made our name as the UK’s leading provider of Virtual Wards designed to help hospitals discharge patients sooner and to care for them safely at home. Now Doccla is investing in technology-enabled proactive care to prevent people from unnecessary hospitalisation at a scale that can have a meaningful impact.

We provide everything clinicians need to deliver safe, effective Virtual Care across the full acuity spectrum, under one managed service. That spans Virtual Wards, helping hospitals discharge patients sooner and care for them safely at home, and Proactive Care, preventing unnecessary hospitalisation for the highest-risk patients in the community. Behind both sits a CQC-regulated clinical team, medical-grade devices, logistics, patient onboarding, EHR integration, and an AI-powered care platform built around real-world workflows.

We currently work with over 60% of NHS ICBs and support health systems across the UK, Ireland and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

We're backed by top European investors, having secured £35m in Series B funding led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann.

🚀 Why Join Us?

This is your chance to join Doccla at a key stage in our growth.

We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission-driven team that combines expertise across clinical, technical, commercial, and operational domains.

We’re solving real problems for patients and health systems and growing fast.

🧑⚕️ What You’ll Do as a As Lead GP,

you will provide clinical leadership for our remote proactive care service. You will drive clinical governance, oversee quality assurance, and serve as the primary clinical voice to external partners, including commissioning leads, ICB contract managers, and local Primary Care Networks (PCNs). This role balances strategic clinical oversight with direct patient care, ensuring proactive, preventative interventions deliver optimal health outcomes.
Fundamental to the role is the monitoring and improving of the services we provide to support the delivery of optimal patient care.
The post holder is required to use their professional judgement gained through extensive professional, managerial and clinical knowledge and experience to manage a variety of patient safety, staffing and quality issues.

Clinical Leadership and Service Delivery:

  • Lead the remote Medical team in managing patients with complex chronic conditions, frailty, and multi-morbidities using proactive care models.

  • Deliver direct clinical sessions, modeling best practices in remote assessment and care planning.

  • Oversee multi-disciplinary team (MDT) meetings and complex case reviews.

  • Provide clinical supervision for ACP and Pharmacy team

  • Design and lead new Doccla pathways

Quality and Assurance Governance:

  • Design and implement clinical governance frameworks, quality assurance processes, and clinical audit programs.

  • Monitor service KPIs, patient safety incidents, and clinical outcomes, driving continuous quality improvement.

  • Support CQC readiness, safeguarding standards, and clinical risk management.

External stakeholder & Relationship Management:

  • Act as the lead clinical representative in external contract monitoring meetings with commissioning leads and healthcare trust partners.

  • Build strong working relationships with local PCNs, GP practices, and secondary care clinicians to ensure smooth care pathways.

  • Contribute to service reporting, presenting clinical impact and ROI metrics to external partners.

Team Development & Support:

  • Provide clinical supervision, mentoring, and performance reviews for remote GPs and allied health professionals.

  • Oversee onboarding, clinical induction, and ongoing CPD programs tailored to remote care delivery.

  • Escalate issues, concerns or feedback (internal or external) to appropriate Leadership position

  • Demonstrates professional credibility and is a visible member of the clinical leadership team

  • Participates in the development of company clinical policies

  • Provides daily support and clinical leadership for GPs, nurses, paramedics and Healthcare assistants and ensures patients and staff are safe, cared for and listened to.

  • Leads on the preparation required for upcoming CQC inspections and ensures CQC compliance

  • Fosters and embeds a clear culture of clinical supervision and support within Doccla.

  • Demonstrates a commitment to and focus on quality, and promotes high standards to consistently improve patient outcomes

  • To audit monitoring clinicians and demonstrate an improving trend

  • To work collaboratively with senior management, clinicians, staff, patients and key stakeholders to build effective working relationships.

  • To ensure the highest levels of privacy and dignity are maintained for all patients and carers.

  • Participates in the effective management of serious incidents and complaints investigations and responses to these;

  • To ensure that there is a specific commitment to deliver equality and inclusiveness in all aspects of clinical service delivery.

  • Be part of senior clinical management on call rota with necessity to be available on telephone (includes evenings and weekends)

  • The post holder must demonstrate effective leadership qualities and have extensive experience of patient care. They must be able to work well in a flexible environment with a multidisciplinary team (including non-clinicians). They must be skilled at communicating and able to motivate teams to achieve quality outcomes.

💡 What We’re Looking For

Qualifications

  • Be MBBS or equivalent; active GMC registration with a license to practice; on the NHS Medical Performers List.

  • have the right to work in the UK.

  • have evidence of specialist knowledge and continuing professional development.

Experience:

  • Post-CCT clinical experience in primary care; experience working within or alongside NHS contracts; previous clinical leadership or QA experience.

Skills/Abilities:

  • Robust understanding of NHS clinical governance, CQC standards, and risk management; strong communication and negotiation skills.

  • be able to read, write and speak English fluently

  • have solid technology acumen;

  • have excellent written and verbal communication skills and well-developed interpersonal skills;

  • be excellent at team working with the ability to work using their own initiative;

  • be a strong role model across Doccla as a whole, and demonstrate compassionate leadership

  • be professional and patient-focussed;

  • provide clinical advice and expertise in patient management;

  • be accountable for their own actions in accordance with the GMC Code of Professional Conduct;

  • demonstrate a strong commitment to identifying development opportunities, celebrating success, and encouraging creativity, innovation, and excellence in practice;

  • develop and establish clinical networks for the sharing of good practice within and outside of Doccla;

  • be able to work autonomously with minimal direction;

  • have well-developed political awareness, influencing, negotiating and conflict resolution skills;

  • be able to motivate and inspire the clinical team to achieve quality patient outcomes;

  • have delegation, people and workload management skills;

  • be able to represent Doccla on professional issues and enhance the reputation of the company.

  • uses an evidence-based approach to decision making

  • ensure clinical activities are benchmarked to best practice and national guidelines;

  • have strong analytical and problem-solving skills

  • have the ability to identify, develop, nurture and promote innovative approaches to service development

  • have well-developed presentation skills; and

  • be confident using IT systems MS office (including word and excel).

🧠 How We Work

We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first.

To thrive here, you’ll need a can-do attitude and an action-oriented approach, along with a willingness to learn and grow through open feedback.

We’re a hybrid team, with offices in London, Denmark, Germany. Most of our team is London-based and enjoys in-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet-friendly space. Some of our teams are fully remote, depending on the team and responsibilities. This includes our Engineering, Clinical & Patient Support teams.

🎁 What You’ll Get

Annual Leave & Holidays
🌴 25 days annual leave + up to 8 UK bank holidays [this varies depending on the role]
🔄 Option to buy or sell holidays

Remote Working
🏡 Flexible remote options
💻 Remote working stipend

Financial Benefits
📈 Employee stock options
💸 4% pension on full basic pay
🛡️ 4x salary life insurance

Health & Wellness
🩺 Private health insurance
🫄 4 months full pay for birthing parent
👶🏽 4 weeks full pay for non-birthing parent

👶🏽 Phased return back to paid work
🤒 Sick pay

In-Office Perks (London HQ)
🍝 Free daily lunch
🐶 Pet-friendly office

Other Benefits
📚 £500 L&D budget per person
🚲 Cycle to work scheme

Via Smart Health:
🧑⚕️ 24/7 GP appointments
🧠 Mental health support
🥗 Nutrition & fitness advice
🧪 Second opinions & health checks

🏆 In Return for Your Hard Work

  • A competitive compensation package (base + stock options), with half-year and annual performance reviews

  • The chance to work on patient-first, system-level healthcare challenges in one of Europe’s leading healthtech companies

  • Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support

🤝 Diversity at Doccla

We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences.

We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point.

🔐 Safer Recruitment

We are committed to safer recruitment practices. As Doccla is a CQC registered company, a Disclosure and Barring Service (DBS) check will be required for all roles.

It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

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Benefits

  • Annual leave
  • Employee stock options
  • Pension
  • Life insurance
  • Private health insurance
  • Paid parental leave
  • Sick pay
  • Free daily lunch
  • Pet-friendly office
  • Learning and development budget
  • Cycle to work scheme
  • Mental health support