Aircraft Loading Supervisor

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

Aircraft Loading Supervisor

Summary

An Aircraft Loading Supervisor (ALS) maintains the overall responsibility of overseeing the safe and efficient loading and unloading of cargo and baggage on aircraft. They coordinate with ground staff, ensure proper weight distribution, and verify that all loading procedures comply with regulations and safety standards. This role involves creating load plans, managing teams, and addressing any issues that may arise during the loading process to ensure timely flight departures.

Essential Duties and Responsibilities

• Coordinate Weight and Balance document with LHG Centralized Load Control.
• Maintain daily trip files as well as all aircraft-handling related statistical data.
• Operational safety/load security checks on aircraft prior to departure, which also includes the coordination of all operational activities during irregularities.
• Coordination of all phases of aircraft handling, including cleaning, fueling, cargo handling, pushback, and walkout assistance.
• Supervision of service partners during all phases of aircraft loading/unloading, including checking on correct buildup/preparation of cargo – destined for bulk loading or in unit load devises.  
• Work with load control personnel to resolve any discrepancies with the load or the load instruction report (LIR). 
• Ensure that the load in a pre-loaded aircraft is safe and secure.
• Ensure that the destinations, weights, container numbers, and pallet numbers correspond to the LIR.
• Ensure that all loads are in the correct position according to the LIR. 
• Confirm with the operator before closing each door that the load matches the LIR and is restrained correctly. 
• Ensure that hold doors are not reopened after loading without first advising the flight crew. 
• Complete the aircraft loading checklist and the departure report on the LIR after loading is complete.
• Check the inbound LIR to ensure that all loads for that airport are unloaded.
• Check for any irregularity of load compared with the inbound LIR. 
• Check each hold, even those that the LIR indicates are empty.
• Complete an aircraft irregular load report (AILR) whenever an irregularity is found with an inbound load and submitting it to the appropriate departments.
• Drive and/or operates ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more.
• Maintain safety and security on the ramp and practicing all safety policies and procedures.
• Communicate efficiently with ground personnel and flight crews.
• Maintain an understanding of and follow all applicable federal, state, airport, and company regulations, policies, and procedures.
• Work with other departments to ensure on-time performance of flights.
• Perform other duties as assigned.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work outside in all types of weather and around jet and machinery noises.

Physical Demands

Must be physically able to perform the essential functions of the job, including but not limited to:

• Standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
• Ascend/descend jet-way stairs while carrying baggage.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.