Support Associate II- Audit Central Team- Hyderabad
Audit Central Team Specialist - Analyst - Deloitte Support Services India Private Limited
As an Analyst in Audit Central Team (ACT), you will support our Audit & Assurance practitioners with Client Relationship Management (CRM), getting risk clearance, Client Acceptance and Engagement Acceptance process, coordinating to set-up pricing/WBS charge codes and reports from various internal platforms. You will need to have a strong attention to detail, critical thinking, ability to remember and apply process guidelines for various scenarios.
About our team
ACT supports Audit & Assurance practitioners with creating/updating accounts and opportunities in CRM and other SAP based firm applications.
Responsibilities include, but are not limited to:
- Entry of Account and opportunity information in CRM, ensuring compliance with firm standards
- Updating/editing opportunities for the Audit & Assurance practice
- Perform basic background and conflict checks
- Understand confidentiality, discretion and professional conduct in all aspects
- Creating WBS charging codes and editing them with a high degree of accuracy
- Respond to requests promptly and concisely
- Collaborating in ad hoc special projects as required
- Produce quality work in a fast-paced environment, meeting deadlines as well as client expectations for quality and timeliness
- Assess work to determine best practice for efficient and accurate completion of projects
- Flexible to switch between responsibilities based on volumes and business priorities
- Engage in cross-functional collaboration to support broader team objectives
- Support SharePoint updates and data clean-up based on specific instructions
- Maintain and organize data accurately using database and SharePoint tools
- Analyze information, identify inconsistencies or gaps, and apply sound judgment while completing assigned activities
- Participate in training and team meetings across the supported groups and apply documented procedures consistently
Work location & shift timings
• Hyderabad office
• Hybrid model (work from Deloitte office minimum of two days in a week)
• 2 pm to 11 pm IST
Qualifications
A Bachelor’s degree with minimum 1 to 2 years of work experience in similar role
Required Professional Skills:
• Excellent written and verbal communication skills with ability to communicate effectively with stakeholders and leadership
• Strong time management, listening and comprehension skills to meet stakeholder expectations on quality and timelines
• Strong analytical and logical skills with great attention to detail
• Flair for creative problem solving, critical thinking, flexibility to manage multiple projects, and prioritization
• Exceptional interpersonal skills with demonstrated ability to build relationships with stakeholders and colleagues across levels and geographies
• Proactive commitment to continuous learning and professional development relevant to the role
Required Technical Skills:
• Working knowledge in MS-Word, Excel, PowerPoint, Teams and Outlook
Preferred Skills:
• CRM knowledge
• SAP working knowledge
• Salesforce knowledge
