Senior Broadcast Support Engineer
About this role
Senior Broadcast Support Engineer
Department: 61-670 - Broadcast - Player
Employment Type: Permanent - Full Time
Location: UK - Leeds
Reporting To: Harry Backhouse
Description
Join DAZN in Leeds and be part of a global sports streaming leader that's transforming how fans experience live events. Our Leeds tech hub is a fast-paced, collaborative environment where innovation thrives and your ideas truly matter. You'll work with the latest broadcast and OTT technologies, solving real-world challenges that impact millions of viewers worldwide. Whether you're an engineer, developer, or operations expert, you'll find opportunities to grow, learn, and make a difference. At DAZN, we value teamwork, creativity, and passion for sport — all in a modern, vibrant office in the heart of a dynamic city.
The Role:
You'll play a key role in delivering world-class live sports to millions of fans. We’re looking for a motivated professional to support our cutting-edge playout and OTT operations. You’ll lead on-shift teams, manage escalations, and ensure seamless live event delivery. Collaborate across departments to improve workflows, troubleshoot complex issues, and contribute to continual service improvement. Your deep technical expertise will shape the future of live video streaming. You'll also mentor team members, helping build a stronger, more capable support team. Be part of a fast-paced, innovative environment where your impact is felt every day.
Please note: This is a shift-based role that is primarily office-based, with shifts scheduled to support operational requirements.
What You'll Be Doing:
- Champion best practices in broadcast technologies to ensure high-quality content delivery
- Support engineering and operations teams to maintain exceptional broadcast standards
- Monitor and manage IP channel outputs and the underlying infrastructure
- Oversee routing and configuration of Transport Streams (TS) over IP circuits
- Develop and maintain preventative maintenance schedules for transmission equipment
- Adhere to and improve internal and external ticketing procedures
- Collaborate with live engineering and network teams on system enhancements and future projects
- Investigate and resolve faults, driving continual service improvement
- Act as the primary technical escalation point within the facility
- Ensure accurate and up-to-date technical documentation is created and maintained
- Lead process and workflow improvements to meet evolving business needs
- Attend internal and external meetings to support system and process optimization
- Liaise with ingest, MCR, and other engineering teams to maintain signal continuity
What You'll Bring:
- Broadcast playout systems including GFX, logo and text insertion.
- Broadcast contribution encoding techniques and high-level fault analysis.
- Experience in management of IP Transport Stream contribution (Multicast, Unicast Networks)
- Awareness of current OTT encoding technologies.
- Networking and Routing.
- Satellite Communications and Digital Video Compression.
- Stream Analysis tools.
- Solid background in satellite and fibre contribution signals
- Broadcast production facility glue infrastructure.
- Working under pressure to resolve issues during live broadcast
Benefits
Company at a glance
We are DAZN. We are innovators, game-changers and pioneers. Together, we bring ambition to life.
We are the digital leader in global sports media. We are home to the world’s largest, fastest-growing sports streaming service. We're using world-class technology to revolutionise the industry.
As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere.
For us, it's all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We're growing fast and have made a big impact so far, and that's just the beginning. There's so much we can do. Working with us is exciting, empowering and truly global.
We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity. A place where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
If you’d like to include a cover letter with your application, that’s fine. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible. We will do our best to accommodate adjustments for interviews.
If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.
We look forward to hearing from you!
Top Benefits
- Access to DAZN
- 25 days annual leave
- Private medical insurance
- Life assurance
- Pension contributions up to 5%
- Enhanced parental leave
- Electric vehicle benefit option
- Learning and development resources
- Flexible working
- Internal speaker series and events
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