Diesel Truck Technician/Mechanic

Job DetailsJob Location: Clinton Township, MI - Clinton Township, MI 48036Position Type: Full TimeEducation Level: High SchoolSummary:
As a Service Technician with Michigan Kenworth, this individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional, and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision.

Responsibilities

Performs corrective and preventative maintenance on medium and heavy-duty vehicles
Troubleshoots various systems, to include electrical, drive train, HVAC, brake, engine, and suspension, identifies needed repairs and performs corrective action
Writes up on the repair order an accurate, clear, and detailed description of the cause of failure and the repair procedure(s) used

Duties

Uses diagnostic equipment to detect and isolate faults in medium and heavy-duty vehicles and interprets test results
Reads written fault description on Repair Order and determines the most efficient repair procedure
Communicates with and provides Shop Foreman with accurate and detailed repair information for inclusion on the Repair Order
Obtains supervisor permission to complete diagnosed repairs and/or add additional repairs to a repair
Communicates with parts department personnel to obtain or order the parts necessary to repair vehicles
Performs road test on customer vehicles to assist in problem isolation or to verify repair procedure
Tracks and charges clocked hours to the proper corresponding Repair Order operation
Writes up clear, accurate, and detailed repair description of each operation on the corresponding Repair Order, to include a description of the cause of failure and the correction and/or repair procedure used
Interacts with customers in a professional and positive manner
Assists other technicians with repair procedures as needed

QualificationsEducation, Skills, Experience

Formal technical training degree, certificate or diploma or equivalent work experience
Personal tool inventory to allow for the completion of job duties and assignments
Effective written and oral communication skills
Valid Commercial Driver’s License (CDL) and clean driving record
Ability to read and interpret shop repair order forms, repair manuals, electrical schematics and various other technical bulletins
Ability to use computer keyboard and Windows basics
High School Diploma, Associate's degree (AA) preferred
Computer, mathematical and customer service skills
Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
Must be highly organized, detail oriented and results driven

Work Environment, Physical Demands

Ability to work in an environment to include 8-12 hours days with frequent exposure to weather conditions, vehicle and tool noise, and hazardous materials to include fuel, oil, grease, and cleaning solutions
Ability to bend, stoop, crawl, walk and sit on a regular basis with frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds
Ability to stand and walk for entire work shift.
Ability to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
Ability to bend or stoop to floor-level shelves and be able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
Ability to speak clearly, listen attentively, and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing.

CSM Job Standards Accountabilities

Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.
Teamwork: Working cooperatively in a professional demeanor to complete work assignments.
Health, Safety, and Security: Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site. Follow appropriate security procedures.
Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.
Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.