Parts Manager

Job DetailsJob Location: Zanesville, OH - Zanesville, OH 43701Summary:
The Parts Manager is responsible for running a profitable and efficient Parts department that meets strategic and operational goals and objectives.

Responsibilities

Directly responsible for the day-to-day operations of the Branch Parts Department
Ensures the strategic and operating goals and objectives of the Parts Department are met while meeting established profit targets

Duties

Prepares operating and capital budgets for the Parts department, reviews on a regular basis and takes corrective action as needed
The Parts Manager develops and implements an effective sales and marketing plan which meets department sales and profit targets while supporting company goals and objectives
Consistently performs external environmental scans of truck parts market and adjust sales and marketing strategy accordingly to meet target goals and objectives
Manages and controls the parts inventory level, ensuring an adequate inventory and efficient use of warehouse space
Reviews department expenditures for accuracy, reconciles with vendor statements and provides payment authority
Develops and maintains knowledge base of the retail and wholesale truck parts market
Establishes and fosters relationships with outside sales representatives, vendors and parts suppliers
Promotes effective communication between department and all other Branch departments to best serve customers’ needs
Reviews vendor products, determines which lines to carry and negotiates profit margin
Analyzes sales territory and customer purchase trends to develop effective strategies to build parts route sales base and overall profitability
Interviews and hires parts department personnel
Monitors computer inventory system for high and low usage items to optimize warehouse parts storage
Trains and appraises parts employees to ensure acceptable productivity and adherence to company goals and policies
All other duties as assigned

QualificationsEducation, Skills, Experience

Associate's degree (AA) in a technical field or comparable work experience; Bachelor’s degree preferred
3 - 5 years heavy duty parts sales or related experience with supervisory experience preferred
Management skills to include strategic plan development, decision making abilities and program implementation
Ability to display extensive product knowledge to customer and staff to assist with purchase decisions
Supervisory skills in coaching, training and motivating subordinates to reach established department goals
Must be highly organized, detail-oriented and results driven
Ability to prioritize and handle numerous tasks simultaneously
Ability to work well under pressure while assisting a wide variety of customers (both internal and external) and fostering relationships with key industry contacts
Excellent written and oral communication skills
Computer, mathematical and customer service skills

Work Environment, Physical Demands

Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
Ability to work in a dealership environment to include 8 - 12-hour days with frequent exposure to weather elements

CSM Job Standards Accountabilities

Customer Focus: Actively looking for ways to identify customer needs. Then efficiently and effectively addressing those needs.
Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.
Teamwork: Working cooperatively in a professional demeanor to complete work assignments.
Health, Safety, and Security: Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site. Follow appropriate security procedures.
Scheduling and Coordinating: Making arrangements that fulfill all requirements as efficiently and economically as possible.
Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.
Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.