DIGITAL DESIGNER

Overview

Who Are We?

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. 

 

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.  

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

 

What You'll Do?

• Responsible for the design, development and optimization of digital graphic design in communications, campaigns and online experiences that support employee engagement, external stakeholder communications including to meet organizational strategy and objectives.
• Serves as the Creative team'ssubject matter expert for digital design, digital communications, user experience principles and emerging technologies, including AI.
• Partners with stakeholders across Marketing, Communications, Digital and IT to create engaging digital
  content, improve user experiences, establish scalable digital standards and identify opportunities to
  enhance the effectiveness of Crowley's digital communication channels and platforms.
• Builds and executes digital creative solutions while supporting the organization's evolving digital needs.

 

Work Arrangement: Hybrid

 

What We Offer?

 

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

 

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

 

At Crowley, we invest in you—your success, your health, and your future.

 

Responsibilities

Key Responsibilities:

• Works directly with Creative leadership and cross-functional stakeholders to develop and execute
  creative concepts including graphic design across digital communication channels, campaigns and
  platforms.
• Designs and produces digital assets including social media creative, digital campaigns, customer and
  employee email communications, SharePoint experiences, landing page concepts, presentations,
  multimedia content and user interface mockups.
• Ensures digital creative is optimized for the intended audience, platform and communication objective.
• Provides recommendations on digital communications, multimedia user experience, content hierarchy,
  accessibility and platform-specific best practices to improve effectiveness and engagement across digital
  channels.
• Collaborates with designers, writers, developers, marketers and business stakeholders to ensure quality,
  consistency and alignment with Crowley's brand standards and business priorities.
• Develops and maintains digital standards, templates, design systems and governance documentation
  that support consistency across digital touchpoints.
• Researches industry trends, emerging technologies, AI-enabled workflows and digital best practices to
  identify opportunities for innovation, automation and process improvement.
• Supports AI initiatives and digital transformation efforts by evaluating tools, workflows and technologies
  that improve efficiency, accessibility and the employee experience.

Qualifications

Education & Credentials 

Bachelor's degree in Graphic Design, Digital Media, Visual Communications, Communications, Marketing, Multimedia or related field; or a combination of post-secondary education and equivalent experience may be substituted

 

Experience: 

5+ years of experience in graphic design, digital design, visual communications, digital marketing, advertising, user experience, corporate communications or related field in a corporate or agency environment.

 

Technical Skills:

 

Proficient in:

• Adobe InDesign
• Adobe Illustrator
• Adobe Photoshop
• Adobe Express and AI-enabled Adobe tools preferred
• Microsoft Office applications including, SharePoint and Viva Engage

Experience with:

• Copilot and AI platforms
•  HubSpot
•  Digital asset management systems
•  Email design best practices
• Accessibility standards
• Design systems and digital standards
• AI-enabled creative tools and workflows

Other: Biligual (English/Spanish) 

 

Competencies:

 

Digital Design Expertise
Ability to design and optimize digital communications, campaigns and experiences across multiple
channels while balancing creative excellence, usability and business objectives.

Creative Problem Solving
Ability to develop innovative solutions that improve user engagement, communication effectiveness and
overall digital experiences.

User Experience & Accessibility Awareness
Ability to apply user-centered design principles, accessibility considerations and digital best practices to
improve customer and employee experiences.

Communication & Collaboration
Ability to communicate effectively verbally, visually and in writing while collaborating with stakeholders at
all organizational levels.

Innovation & Continuous Improvement
Ability to evaluate emerging technologies, AI-enabled workflows and industry trends while identifying
opportunities to improve efficiency, quality and scalability.

Project Management
Ability to prioritize, organize and manage multiple projects simultaneously while meeting deadlines and
balancing stakeholder expectations.

 

 

 

 

 

 

 

#LI-Hybrid