Sr. Customer Operations Representative
- Location
- Hoofddorp
- Workplace
- On-site
- Employment
- Full-time
About this role
We are hiring a (Sr.) Customer Operations Representative to manage distributor order books, ensure smooth order-to-delivery execution, resolve customer issues and claims, and partner closely with Sales, Planning, Logistics, Merchandisers, and Customer Service to improve satisfaction and performance. We're currently looking for team members who bring strong customer-service and order-management experience, excellent communication and problem-solving skills, fluency in English, and proficiency with SAP, Salesforce, Microsoft Office, and Excel in a fast-paced, collaborative environment with opportunities for growth and continuous improvement.
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