Parts Counterperson
About this role
Position Overview:
Courtesy CDJR is seeking a Parts Counterperson to join our team. You will be responsible for providing exceptional customer service, assisting customers in identifying, locating, and purchasing automotive parts and accessories, maintaining accurate inventory records, processing transactions, and ensuring timely delivery of parts to customers.
Key Responsibilities:
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Provide high-level service to both internal and external customers.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtain credit authorization.
- Bi-lingual a plus.
Qualifications:
- 2+ years of prior auto parts sales experience.
- Eager to improve in a dynamic work environment.
- Strong interpersonal and time management skills.
- Ability to calculate figures/amounts including discounts, interest, commissions, proportions, area, circumference, and volume.
- Parts and automotive system knowledge skills.
- Strong organizational skills.
- Valid driver's license and clean driving record.
- Willing to submit to pre-employment drug screen and background check.
What We Have To Offer:
- Competitive compensation and uncapped commission.
- Paid time off
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
Apply With Us:
If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today.
Company at a glance
Courtesy Automotive Group is a 3rd generation, family-owned and operated dealership group. We started in Phoenix Arizona with the Iconic Courtesy Chevrolet sign that pointed the way to great service on Camelback Road.
Since 1955 the family has lived and worked in what we call "The Courtesy Way". A philosophy of looking after our staff, giving them a great place to work. Our team in turn deliver an amazing experience when you interact with Courtesy, and in this in turn earns the lifetime loyalty of our customers. A simple way of making all that we do at Courtesy live and breathe The Courtesy Way.
Courtesy started with our Chevy Store in Phoenix, then in 1965 we added Courtesy Chevrolet in San Diego. In 2017 we added Courtesy Volvo Cars of Scottsdale. In 2019 we added Courtesy Chrysler Dodge Ram of Superstition Springs and Courtesy Jeep of Superstition Springs. Recently we added Courtesy Kia in January of 2021. Watch this space, we may add more as the business grows.
Top Benefits
- Paid time off
- Employee discounts
- Health insurance
- Dental insurance
- Vision insurance
- Company sponsored life insurance
- 401(k) retirement savings plan
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