Lab Assistant II- Per Diem/Shift Varies

POSITION SUMMARY:

Perform venous puncture, skin punctures (for bleeding time only), finger sticks for in-patients and out-patients. Perform clerical duties as assigned. Process specimens and delivers to different sections of the laboratory. Perform messenger duties of specimens.

KEY RESPONSIBILITIES:

• Properly identifies patients using two identifiers, neither of which is the room number.

• Performs venepuncture using approved aseptic technique.

• Appropriately labels specimens at the patient's bedside.

• Times, dates, and initials all collected specimens.

• Patient safety is assured before, during, and after blood collection.

• Uses "unable to obtain" slips correctly.

• Sorts requests correctly so that specimens are drawn on time.

• Logs specimens into the laboratory computer correctly.

• Delivers specimens to the correct section of the laboratory within expected time frame for type of specimen collected.

• When working login, locates a phlebotomist within acceptable time frames to collect routine, timed and STAT orders.

• When working login, promptly process incoming samples and distributes them within expected time frames.

• Appropriately cancls orders for unreceived specimens after properly documenting the nurse notified.

• Answers the telephones promptly and appropriately.

• Charts patient reports accurately paying strict attention to medical record numbers and order of reports in the chat.

• Times specimens correctly when logging them in.

• Proficient in printing collection lists.

• Uses copiers and fax machines properly.

• Keeps area neat and clean.

• Understands how to use the manual login system for back up in case of LIS or HIS downtime.

• Demonstrates ability to adapt to young adult, adult, and geriatric patient populations by modifying interview techniques, identifying psychosocial, physical and educational needs specific to the patient's age.

• Assist delivering specimens or blood products between the hospital and lab when urgently needed.

REQUIRED KNOWLEDGE & SKILLS:

• Ability to perform venous punctures, skin punctures, and finger sticks.

• Ability to work on computers

• Good interpersonal and communication skills

• Meets and strives to exceed all customer needs. Promotes positive image of hospital.

• Displays attentiveness, tact, confidentiality, and diplomacy in responding to others.

• Works together to maximize results within the department, as well as throughout the hospital.

• Demonstrates flexibility and adaptability to work process change, makes decisions and takes appropriate actions to solve problems.

• Meets performance expectations for volume, timeliness, and quality.

• Originates, develops, or implements new methods to accomplish objectives.

• Makes practical decisions and recommendations reflecting logical analysis of problem and/or issues.

• Conveys information in a concise, accurate, and understandable manner, and applies confidentiality as appropriate.

Physical Demands

Hearing: Adequate to perform job duties in person and over the telephone.

Speaking: Must be able to communicate clearly to patients, physicians, co-workers, and visitors in person and over the telephone.

Writing: Must be able to accurately document pertinent information either by writing or typing.

Vision: Visual acuity adequate to perform job duties, including reading information from printed sources

Physical Environment

• May perform emergency care following ACLS algorithm

• Responds to in emergency situations replacement of assignment on short notice.

• May be exposed to one or more of the following: Potential electrical shock, X-Ray electrical magnetic energy, high pitch noises, communicable diseases, blood borne pathogen.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

1. Education: High School diploma or equivalent

1. Experience: Minimum one year experience as a phlebotomist in a physician office or hospital setting preferred.

1. Software/Hardware:

1. License/Certification:

Phlebotomy certification a must

Phlebotomy registry preferred.

Current BLS certification from the American Heart Association or American Red Cross.