Customer Support Engineer (Tier 1)
- Location
- USA
- Workplace
- Hybrid
- Employment
- Full-time
About this role
\nWhat you'll bring:
\n
- At least one year experience in professionally supporting enterprise customers.
- Basic knowledge of Windows server.
- Basic networking experience.
- Excellent spoken and written English – native language level.
- Ability to work under pressure with multiple internal and external customers.
- Great communication skills.
- Familiarity with scripting languages (PowerShell).
- Knowledge of VDI (Citrix/VMware) virtualization solutions.
- Availability to work the evening shift, from 12:00 PM to 9:00 PM Pacific Time (PT).
- Global, Not Isolated: You'll work with a diverse team spanning the US, EMEA, and Israel. We're known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
- Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
- Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
- True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.
Ready to join? Apply now and help us shape the future of IT and employee experience.
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