The Multiple

Gambling Facilities and Casinos51-200 employees

3

Open Roles

The Multiple is an iGaming service provider operating in the Gambling Facilities and Casinos industry. With a company size of 51-200 employees, The Multiple empowers iGaming operators, helping them thrive in a dynamic industry. They offer various iGaming services, including Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance. The Multiple is currently hiring, with three open positions available. The Multiple has three open positions available: * **Senior Next.js Developer – iGaming / Online Casino:** This remote position requires a highly experienced frontend developer with at least 5 years of experience developing modern websites and expert-level knowledge of React and Next.js. Responsibilities include building Next.js and React websites, supporting team leadership, mentoring and supporting team members, and clear communication. The ideal candidate will also have strong communication skills in English. * **Customer Support Agent:** This on-site role involves handling player inquiries via email and live chat. The Customer Support Agent will be the face of the brand and will need to have UKGC experience. Key responsibilities include providing exceptional customer support, resolving issues, and collaborating with other departments. * **Payments Account Manager:** This on-site position seeks a proactive and detail-oriented professional to strengthen the Payments team. Responsibilities include monitoring payment transactions, managing payment method onboarding for clients, acting as the primary point of contact for clients regarding payment-related matters, and ensuring smooth transactions. Prior experience in the iGaming industry is required. The technology stack for these roles includes: * **Senior Next.js Developer:** Next.js, React, Frontend Development, Web Application Development, Communication Skills, Technical Feedback, Team Support, Coding Standards, Technical Roadmaps, Peer Review, Growth Mindset, Initiative, Problem Solving, Software Development, iGaming, Casino Products * **Customer Support Agent:** Customer Support, Communication Skills, Team Player, Self-Motivated, Fluency in English, UKGC Experience, Customer Orientation, Positive Attitude * **Payments Account Manager:** Payments Systems, PSPs, Payment Flows, iGaming, Payment Regulations, Compliance Standards, Risk Considerations, Analytical Skills, Problem-Solving, Communication Skills, Transaction Data Analysis, Client Management, Operational Relationships, Technical Issues, Data-Driven Insights, Workflow Improvement The Multiple offers both remote and on-site positions. The Senior Next.js Developer role is fully remote, while the Customer Support Agent and Payments Account Manager roles are on-site. The Customer Support Agent is based in a modern office with breakfast/lunch provided all week, a monthly snacks allowance, and dog-friendly workplace. The company also hosts exciting company events and monthly beer Fridays. Here are some frequently asked questions about working at The Multiple and applying for these positions: 1. **What benefits does The Multiple offer?** The Multiple offers an attractive remuneration package, wellness benefits, training support, exciting company events, a Eur1,000 refer-a-friend bonus, relocation package if required, and one day birthday holiday. The Customer Support Agent and Payments Account Manager roles also offer health insurance, and optician/spectacle and blue lens benefits after probation. 2. **What are the requirements for the Senior Next.js Developer role?** This role requires 5 years of experience in modern web application development, fluency in Next.js and React, a strong understanding of how websites and modern frameworks work, experience in software development team environments and tools, and great communication skills in English. 3. **What is the Customer Support Agent role like?** This on-site role involves handling player queries via email and live chat and requires strong communication skills, a positive attitude, and a team-player mentality. UKGC experience is essential. 4. **What qualifications are needed for the Payments Account Manager role?** A solid understanding of payment systems, PSPs, and payment flows within iGaming, knowledge of relevant payment regulations and compliance standards, and prior experience in the iGaming industry are required. Excellent communication skills are also necessary. 5. **What does The Multiple look for in its team members?** The Multiple seeks individuals who have an all-in mentality, can take constructive feedback, handle stress and pressure, and do not prioritize quick financial gain over long-term growth. The company also values those who embody their core values.