Alcova Mortgage LLC

Alcova Mortgage LLC, a company in the financial services industry, is currently seeking to expand its team. With a company size of 201-500 employees, Alcova Mortgage LLC is currently hiring for three open positions. Alcova Mortgage LLC is currently offering the following positions: * **Branch Outreach Coordinator:** This on-site role is located at the Corporate Office in Roanoke, VA, and reports to the Audit & Fair Lending Manager within the Compliance Department. The position is full-time, requiring 40 hours per week, and involves providing legal and audit support, coordinating special projects, and assisting with compliance-related tasks such as marketing services agreements, compliance research, audit remediation, monitoring, testing, and complaint investigations. The role also involves assisting with subpoenas, legal research, BSA compliance, branch audits, and policy maintenance. The position requires up to 10% travel. * **Audit Assistant:** This on-site position also reports to the Audit & Fair Lending Manager, within the Compliance Department, and is located at the Corporate Office in Roanoke, VA. This full-time role (40 hours per week) offers the opportunity to support Compliance Department audit activities and participate in special projects and initiatives. Key responsibilities include assisting with internal and branch audits, turndown processing, incomplete files, vendor management, employee surveys, special projects, and administrative support. The position requires up to 10% travel. * **Inside Sales Loan Officer:** This on-site position within the Consumer Direct Division also requires 40 hours per week and is located at the Corporate Office in Roanoke, VA. The Inside Sales Loan Officer handles inquiries and leads, consults with clients about housing goals and needs, recommends loan options, converts leads to applications, analyzes credit reports, and manages the lead pipeline. No prior experience is necessary. Alcova Mortgage LLC utilizes various technologies and skills in its operations, including: * **For the Branch Outreach Coordinator and Audit Assistant:** Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), communication skills, organizational skills, attention to detail, customer service skills, problem solving skills, teamwork, and time management skills. * **For the Inside Sales Loan Officer:** Communication skills, customer service, consultative selling, lead management, credit report analysis, interest rate locking, compliance understanding, detail orientation, problem solving, teamwork, integrity, multi-tasking, computer proficiency, and deadline handling. All three positions are on-site at the Corporate Office in Roanoke, VA. The Branch Outreach Coordinator and Audit Assistant roles involve working in a clerical office setting with standard office equipment. The Inside Sales Loan Officer position will be handling inbound leads. Here are some frequently asked questions about working at Alcova Mortgage LLC, based on the job listings: 1. **What are the required hours of work?** The full-time positions require 40 hours per week. 2. **Where are these positions located?** All three positions are located at the Corporate Office in Roanoke, VA. 3. **What level of education is required?** The Branch Outreach Coordinator and Audit Assistant roles prefer a two-year college degree. However, a combination of education and related work experience may be considered. For the Inside Sales Loan Officer role, a high school diploma or equivalent is required. 4. **Is travel required?** Both the Branch Outreach Coordinator and the Audit Assistant positions require up to 10% travel. 5. **What skills are essential for the Branch Outreach Coordinator and Audit Assistant roles?** Strong communication skills, organizational abilities, attention to detail, and proficiency with Microsoft Office applications are key. 6. **What skills are essential for the Inside Sales Loan Officer role?** Strong communication and customer service skills are necessary, along with the ability to manage leads and understand compliance. 7. **Is experience necessary for the Inside Sales Loan Officer role?** No prior experience is necessary; training and support will be provided.