Position Title:                                    Audit Assistant

Reports to:                                         Audit & Fair Lending Manager

Department:                                      Compliance

Location:                                             Corporate Office—Roanoke, VA

Position Type:                                   Full-Time; 40 hours per week

FLSA Classification / Type:           Non-Exempt / Professional

Supervises:                                        None

POSITION SUMMARY

The Audit Assistant provides support to Compliance Department audit activities and participates in the coordination of special projects and initiatives. This position requires excellent verbal and written communication skills as well as proficiency in MS Word, Excel, Outlook, and PowerPoint.

DUTIES AND RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

1. Internal Audit – Assists Lead Auditors with the performance of internal audits as required by the Internal Audit Calendar
2. Branch Audits – Assists Lead Auditors in the performance of Branch audits
3. Turndown Processing – Assists with the completion of Adverse Action Processing Requests submitted by operational personnel
4. Incomplete Files – Assists with the performance of processes required for suspended and incomplete files to ensure compliance with ECOA
5. Vendor Management – Assists in vendor management vetting activities
6. Employee Surveys – Maintains database of internal employee surveys. Prepares reports related to same
7. Special Projects – Participates in the coordination of special projects, including conducting research, assisting in the preparation of presentations, and scheduling/coordinating meetings and events
8. Administrative Activities – Provides administrative support to the Compliance Department, including but not limited to, maintenance of Compliance Calendar, Internal Audit Schedule, supporting team members on their projects, monitoring Help Desk requests, preparing meeting notes, and planning group activities
9. P&P Maintenance - Develop & maintain applicable P&P for functions specific to this position.
10. Other duties as assigned 

EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES

1. Two year college degree and/or two years of administrative assistant, compliance, or fair lending background preferred. A combination of education and related work experience may be considered.
2. Requires effective communication skills, both verbal and written
3. Requires strong organizational skills, attention to details, and proficiency using Microsoft Office, specifically, Outlook, Word, Excel, and PowerPoint
4. Strong aptitude and desire to provide excellent customer service
5. Able to simultaneously manage and accomplish multiple tasks / projects and deadlines
6. Must be trustworthy, honest, and display a high-level of integrity
7. Able to work effectively in a team environment
8. Ableto identify and resolve problems in a timely manner
9. Able to understand and respond appropriately to basic inquiries
10. Able to read, write, and communicate using the English language sufficient to perform job functions
11. Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
12. Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.) 

13. Work well independently
14. Able to handle deadlines and work within company guidelines

15. Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas

WORK ENVIRONMENT

This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

PHYSICAL DEMANDS 

This position requires the ability to lift files, open filing cabinets, and bend or stand, as necessary. 

TRAVEL

This position requires up to 10% travel. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.

EXPECTED HOURS OF WORK

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. 

OTHER DUTIES 

This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice. 

EOE D/V/M/F