Grocery Buyer & Manager

JOB TITLE: Grocery Buyer and Manager

EMPLOYER: Good Foods Grocery

DEPARTMENT: Good Foods Grocery

REPORTS TO: Co Manager

Status: Full time

Core values:

· Helpful: We share the instinct to help our customers, clients, and each other. Our community values our willingness to provide an experience that makes a difference.

· Curious: We ask bold questions, exploring new ideas, and challenging the status quo. We create space to try, learn, and adapt to be stronger together.

· Beyond Self: We act with purpose that transcends personal ambition. Our work is rooted in service beyond our self-interest. We create impact together.

· Bold Integrity: We are honest and accountable with each other and the people we serve; we are not afraid to do the right thing to ensure we're accomplishing our goals of stronger, healthier communities.

· Desire and Passion for the Mission: We strive to make a difference in people’s lives. Our bring heart, energy, and purpose in everything we do. Our mission is not just what we do but why we show up every day.

SUMMARY:

The primary role of the Grocery Buyer and Manager is to serve as the head of the grocery department, overseeing ordering, deliveries, and inventory, and managing a

team of grocery employees. Department supervision requires a manager to be a strong advocate for his or her department, often beyond the responsibilities explicitly stated below. This includes equipment and fixtures, opportunities, discrepancies, and procedures; and working with GFG management to improve the overall business.

DUTIES AND RESPONSIBILITIES:

· Adhere to and enforce GFG and Commonwealth Autism policies and procedures.

· Monitor work email during business hours for timely responses.

· Support GFG's goals and community involvement.

· Communicate project needs and priorities clearly before the end of each

· Foster a respectful and productive work environment, setting a positive example for the team.

· Ensure all duties are covered during absences and proactively suggest improvements.

· Work toward leadership growth and contribute to the overall success of the company.

Key Responsibilities:

· Maintain department merchandising standards, including endcaps, seasonal displays, and identifying cross-merchandising opportunities while giving meaningful input.

· Ensure accurate signage and displays, including promotional demos.

· Become proficient in inventory systems and Excel to pull reports, analyze data and program items & sales.

· Manage large store deliveries, including preparing the store, vendor and supporting team communication, overseeing breakdown of delivery, and managing a team of stockers.

· Serve as Manager on Duty as needed.

Purchasing & Inventory Management:

· Conduct regular inventory checks to ensure stock levels meet demand.

· Assist in effective waste reduction and rotation practices.

· Order and oversee ordering of grocery department products.

· Adjust product mix and order based on sales data and customer feedback.

· Prepare for special events and promotions with timely inventory planning.

· Ensure accurate inventory records and timely order placement to avoid overstocking or understocking.

Budget Management:

· Monitor department budget, focusing on achieving sales and profit goals.

· Implement cost-control measures and address invoice discrepancies.

· Ensure timely updates to Co Manager and Chief Retail Officer on new & discontinued items and price changes.

SUPERVISORY and/or PRIMARY RESPONSIBILITIES:

Management Responsibilities: Serve as the primary point of contact for staff and customer concerns during assigned shifts.

· Supervise and direct other buyers in the grocery department.

· Provide guidance and direction to ensure daily operations standards are upheld.

· Address urgent issues such as customer service challenges, staffing needs, or operational disruptions.

· Ensure all staff members follow company policies, safety procedures, and food handling standards.

· Communicate significant incidents or concerns to upper management promptly.

· Lead by example in providing exceptional customer service and operational excellence.

· Oversee employee performance and provide on-the-spot coaching or corrective feedback as needed.

· Maintain store security, including proper handling of store keys, alarm systems, and opening/closing protocols.

Team Supervision & Support:

· Assist staff with daily tasks and provide operational support during busy times.

· Ensure adequate coverage for breaks and high-traffic periods.

· Encourage teamwork and clear communication between departments.

· Promote a safe, positive, and customer-focused work environment across all shifts.

· Support Commonwealth Autism initiatives, including supporting interns and graduates working in the store.

· Assist in new team member and intern training.

QUALIFICATIONS:

• · Previous retail or grocery experience required.

• Ordering or inventory management experience preferred.

• · Strong leadership and people management skills.

• · Excellent communication and interpersonal abilities.

• Basic technical proficiency required, including comfort using spreadsheets and inventory management systems.

• · Strong attention to detail, organization, and multitasking skills.

• · Dependable and punctual, with flexibility to work various shifts.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Ability to stand for extended periods, as much as 8 hrs. a day with breaks

· Ability to lift, stand, or move up to 30 pounds.

· Ability to use a ladder.

· Ability to read at 20/20 vision natural or corrected to be able to read small, detailed labels, computer screens, and POS directions.

· Manual dexterity to operate a cash register and handle items.