About this role
At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success.
Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.
If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you!
Job Title: Admin, Level 2
FLSA Status: Non-exempt
Reports to: Store Manager (or similar position)
Job Type: Full time
POSITION OVERVIEW
Responsible for doing the paperwork, answering phones, greeting customers and some counter sales. This level may support two or more Commercial Tire locations.
JOB RESPONSIBILITIES
- Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs.
- A team player committed to continuous improvement.
- Adheres to and supports safe work practices and Commercial Tire’s safety guidelines and standards.
- Answers the phone promptly and works with customers on counter sales.
- Greets customers as they come in.
- Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
- Shuttle and/or customer courtesy driver.
- Assist with inventory.
- Clean-up office and waiting area, coffee making, popcorn, and related.
- Product pick-up/delivery.
- Actively participates in training and development opportunities.
- Performs other duties as assigned or needed.
- Quote prices (via computer) in response to customer requests.
- Notifies customer on special order follow-up.
- Recommend additional preventative services to customers.
- Maintain a clean and neat work area.
- Other duties as assigned.
COMPETENCIES AND SKILLS
- Office Skills
- Customer Service
- Communication
- Organization Skills
- Attention to Details
QUALIFICATIONS – Required.
- 2 years related experience
- Valid Driver’s License and Insurable Driving Record
- High school diploma or equivalent (preferred)
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