Referral Coordinator

Job DetailsJob Location: Primary Blackshear - Blackshear, GA 31516Referral Coordinator / Medical Assistant

Location: Blackshear, GA

Department: Primary Care

Job Type: Full-Time

We are looking for a dependable, organized, and compassionate Referral Coordinator / Medical Assistant to join our Primary Care team in Blackshear, GA.

This is a dual-role position that combines referral coordination and administrative responsibilities with hands-on clinical support. The ideal candidate is someone who enjoys working with patients, communicates well with providers and outside offices, and can confidently transition between front-office and clinical responsibilities.

Responsibilities

Referral Coordinator Duties

Coordinate patient referrals to specialists and other healthcare providers
Process and track referrals to ensure patients receive timely care
Obtain and verify required referral information and documentation
Communicate with insurance companies and specialty offices regarding referrals and authorizations
Follow up on pending referrals and authorizations
Communicate referral information and appointment details to patients
Maintain accurate referral records and documentation
Work closely with providers and clinical staff to ensure referrals are completed appropriately
Assist with obtaining medical records, reports, and other information from outside providers
Provide excellent customer service and maintain patient confidentiality

Medical Assistant Duties

Prepare patients for examinations and procedures
Obtain and document vital signs, medical histories, and other patient information
Assist providers with examinations and in-office procedures
Perform clinical tasks within the scope of training and applicable regulations
Prepare and maintain examination rooms and clinical supplies
Assist with medication and procedure documentation
Collect and process laboratory specimens as needed
Administer injections and medications as directed and within scope
Enter and update patient information in the electronic medical record
Assist with patient follow-up and provider instructions
Maintain a clean, organized, and efficient clinical environment

Qualifications

High school diploma or equivalent required
Medical Assistant certification preferred
Previous experience in a primary care or medical office setting preferred
Experience with referrals, insurance authorizations, or specialty scheduling is a plus
Knowledge of medical terminology and basic clinical procedures
Familiarity with electronic medical records
Strong organizational and time-management skills
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Professional, friendly, and compassionate demeanor
Strong attention to detail
Ability to work effectively as part of a team
Reliable attendance and a strong work ethic

The Ideal Candidate

The ideal candidate will be comfortable wearing multiple hats throughout the day. You should be equally comfortable assisting a patient in the clinical setting, coordinating a specialist referral, communicating with an insurance company, and working with providers and staff to keep patient care moving efficiently.

If you are organized, patient-focused, dependable, and enjoy being an important part of a healthcare team, we would love to hear from you!

Apply today to join our Primary Care team in Blackshear, GA.

QualificationsMinimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.