Front Desk Associate

Job DetailsJob Location: Spine St. Marys - St. Marys, GA 31558Front Desk Receptionist – Spine & Pain Management

Location: St. Marys, GA- Coastal Health

Job Type: Full-Time

We are seeking a friendly, professional, and dependable Front Desk Receptionist to join our Coastal Health Spine & Pain team in St. Marys, GA. The ideal candidate will provide exceptional customer service while helping ensure the front office runs efficiently and patients feel welcomed and cared for.

Responsibilities

Greet and check in patients in a friendly and professional manner
Check patients in and out and verify demographic and insurance information
Schedule, confirm, and reschedule patient appointments
Answer incoming phone calls and assist patients with questions or direct calls appropriately
Collect copays, deductibles, and other patient payments
Obtain and maintain accurate patient information and documentation
Assist with insurance verification and authorization processes as needed
Communicate effectively with clinical staff, providers, and patients
Maintain patient confidentiality and follow HIPAA guidelines
Keep the front desk and waiting area organized and professional
Assist with medical records, referrals, forms, and other administrative duties
Provide excellent customer service and help create a positive patient experience

Qualifications

Previous medical office or front desk experience preferred
Experience in a specialty or pain management practice is a plus
Strong customer service and communication skills
Professional and friendly demeanor
Excellent attention to detail and organizational skills
Ability to multitask in a fast-paced medical office
Comfortable using computers and electronic medical record systems
Knowledge of insurance verification and medical terminology is preferred
Ability to maintain patient confidentiality and professionalism at all times
Reliable attendance and a strong work ethic

What We’re Looking For

We are looking for someone who is compassionate, dependable, team-oriented, and comfortable working directly with patients. The right candidate will be able to stay organized, communicate clearly, and provide a welcoming experience to every patient who walks through our doors.

If you enjoy helping people and want to be part of a supportive healthcare team, we would love to hear from you!

Apply today to join our Coastal Health Spine & Pain team in St. Marys, GA.
QualificationsMinimum 1 year experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.