SUPPORT SERVICES COORDINATOR - PT (53582)

Job DetailsJob Location: Fayetteville, NC 28303Position Type: Part TimeEducation Level: 2 Year DegreeJob Category: Admin - ClericalSummary

The Foster Care to Permanency (FC2P) Support Services Coordinator is responsible for the management of family foster care and adoption case records and administrative support for Foster Care to Permanency staff. These duties include the coordination of client records, data systems, and workflow. We are looking for a part-time Coordinator to work in the Fayetteville office working 25-29 hours per week.

Primary Job Functions

Duties

Assist with processing foster care/adoption applications for assigned Hub(s) and obtain assignments from Supervisors; data entry information into Apricot and/or Binti
Perform Criminal Records checks for applicants and upload into Binti database; confirm information provided to obtain Adam Walsh Child Abuse/Neglect checks and Out of State CRCs; follow-up to make sure these documents are obtained; data entry/scan/upload information into Binti
Assignment of Specialist letters to applicants; update information in database system(s)
Process approved foster care licenses, data entry/scan/upload to Apricot and/or Binti, with notification to assigned Specialist
Managing family client records for Foster Care to Permanency including new case set up and follow-up on missing items
Processing and filing of all case documentation for services provided to clients
Submit family referrals matched with specific children and recording in ECHO and/or Binti
Submitting RILs and fingerprints to State office for approval and subsequent coordination/follow-up; data entry/scan/upload to Binti
Prepare foster care service contracts for children in care and follow-up with DSS for those contracts not received; scan/upload to Binti
Processing of foster care licensing packets and adoptive pre-placement assessment packets and verification of required documentation; data entry into Apricot and/or Binti
Submitting approval letters to families upon receipt of licensure from State
Weekly review of DQR report and correct any errors found
Compiling client records according to the procedures required to comply with guidelines for accreditation, licensure, local area mental health entities, or other appropriate funding sources
Assist with office and building maintenance including, but not limited to, ordering office supplies, assisting with mail, office equipment, facility maintenance reports, and coordination of room use/ reservations.
Assist with CHS events related to foster care to permanency services as needed
Assist as needed for Hub support coverage or as assigned
Provide assistance to clients and other visitors in the office area

General

Perform other duties related to program goals and projects as needed
Display sensitivity to the service population’s cultural and socioeconomic characteristics
Processing and filing of documentation within set timeframes
Attend/Participate in Hub team meetings and Support team meeting (in person or via Teams)

Contribute to a positive, engaging work environment.

Display sensitivity to the service population’s cultural and socioeconomic characteristics
Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training, and education, as well as the quality process.
Comply with CHS’s code of conduct, policies, procedures, and other obligations.
Perform other duties related to department goals and projects as needed.

Qualifications

Education, Licenses & Certifications

Some college experience required; four-year college degree preferred

Experience

A minimum of two years’ office coordination experience is preferred

Competencies

Skills and Proficiency in

Strong organizational skills, resources development and budget development experience a plus
Strong skills in the ability to priortize and multi-task
Strong working knowledge of human service systems for youth, young adults, and families and an ability to bring together and collaborate with diverse community partners
Excellent oral and written communication skills with proven effective organizational and time management skills
Intermediate computer skills (Microsoft Applications as well as electronic data systems, time sheets, expense reports, use of virtual platforms for meetings)

Ability to

Ability to work independently and maintain adherence to deadlines.
Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines
Occassional travel required
Maintain a valid North Carolina driver’s license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business

Schedule Expectations

This position works a standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel required to conduct business-related activities.

Physical Effort and Work Environment

Reasonable accommodations will be made for individuals with disabilities.

0%-

24%

25%-

49%

50%-

74%

75%-

100%

Sitting: Will remain in a seated position.

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Fingering/Grasping: Will perform repetitive tasks to include keyboarding, handwriting and equipment operation.

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Standing/Walking: Will move about from one area of the workplace to another.

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Climbing/Stooping/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.

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Lifting: Will lift and carry objects up to 25 lbs.

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Pulling/Pushing: Will transport loads of up to 40 lbs.

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Work Environment: Will work in office/care facility/ home environment; with possible exposure to communicable diseases and/or uncontrolled situations.

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