Lead Inventory Team Member

As an Inventory Associate team member, you will assist in maintaining a high level of inventory accuracy in the Chick-fil-A Supply Distribution Center (DC) in Winter Haven, FL.  We are looking for a highly organized team player with exceptional attention to detail and exceptional focus to join our growing team! 

About Chick-fil-A Supply 

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.   

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• • Tracks inventory accuracy by completing internal audits and cycle counts and reports out to Leadership, including potential root causes of variances. 
  • Identify, quarantine, and report damaged, expired or supplier recalled/withdrawn product to assure it is accurately captured and removed from inventory. 
  • Ensure pick availability by responding to and finding a solution for any issue with a location error, product attributes, or location attributes. 
  • Maintain warehouse slot integrity, including slotting new or seasonal items. 
  • Effectively profile and slot SKU’s based on sales forecasts, velocities as well as product dimensions. 
  • Provides oversight of multiple programs such as: Claims, Disposals, Donations, Replenishment, Cycle Counts, and Inventory Adjustments, and assist in developing any related policies and procedures. 
  • Investigate inventory discrepancies, troubleshoot root cause and work with the Operations Team for a feasible solution.  
  • Identify process improvements throughout the Distribution Center that will increase inventory accuracy while balancing productivity. 
  • Works cross-functionally with the Restaurant Services team, Supply Planning team, and Centralized Transportation team. 
  • Provides front-line support for WMS, including issue resolution, system change or workaround communications, and low-level configuration needs. 
  • Acts as WMS liaison between DC and ETS by recording feedback and formulating requirements for future enhancements and acting as POC for work stoppages and contingency.  
  • Perform special assignments as requested. 

  Required Business Qualifications: 

  • Logical and analytical skills 
  • Intermediate proficiency of computer skills; working knowledge of MS Word, Excel, Outlook 
  • Familiarity and comfort with navigating and executing in the WMS system 
  • Proven record of working independently with little oversight 
  • Exceptional attention to detail and highly organized 
  • High degree of initiative and urgency  
  • Self-Starter and comfortable with ambiguity 
  • Proactive problem solver that is solutions oriented  
  • Work in extreme temperature conditions for extended periods of time (0 degrees Fahrenheit) 
  • Complete physically demanding work, including frequently lifting up to 50 pounds and occasionally moving with mechanical assistance up to 2,000 pounds 
  • Reach, bend, and stoop while performing work 
  • Work while standing for several hours at a time 
  • Prepare for a flexible schedule including weekends, holidays and rotating shifts 

• High School degree or equivalent 
• 2 years of warehouse experience 
• Deep understanding of all operational flows in the warehouse 
• Thorough knowledge of systemic documentation and configuration 
• Certifications: N/A  
• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications. 

• 3+ years of warehouse experience 
• Experience in inventory control, claims management, or similar job function is a plus 
• Material handling equipment proficiency