IT System Team Lead

We’re seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across Cato’s global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement—capable of balancing day-to-day operations with long-term strategic initiatives. 

Responsibilities: 

• Lead and mentor System Administrators, managing priorities, workload, and professional development. 
• Oversee the installation, configuration, maintenance, and troubleshooting of IT services across corporate and R&D lab environments. 
• Manage cloud applications and services, including Microsoft 365, Intune, AWS, Azure, and endpoint security solutions. 
• Take end-to-end ownership of incidents and projects, ensuring timely escalation, proactive stakeholder communication, and follow-through to completion. 
• Identify operational gaps, anticipate risks, and independently drive improvements that prevent recurring issues. 
• Monitor and optimize network performance, availability, utilization, and Quality of Service (QoS). 
• Maintain compliance with corporate security standards and applicable regulatory requirements. 
• Improve operational efficiency through scripting, APIs, workflow automation, and AI-assisted IT operations. 
• Track SLA attainment, service availability, resolution times, and backlog health; use these measures to prioritize improvements and strengthen service reliability. 

Requirements: 

• At least five years of System Administration experience, including three years in a managerial or leadership role (must). 
• Proven expertise in Windows, macOS, and Linux environments and administration best practices (must). 
• Extensive hands-on experience with routing, switching, firewalls, and VPN solutions (must). 
• Demonstrated experience managing hybrid-cloud infrastructure (must). 
• Ability to automate IT operations using Bash, Python, or PowerShell (must). 
• Familiarity with AI-assisted IT operations, API integrations, and workflow automation platforms (advantage). 
• Excellent written and verbal communication skills in Hebrew and English. 
• Availability for on-call duty and urgent response outside regular working hours in case of critical outages (must). 

Personal Skills: 

• Strong leadership and interpersonal skills, with clear communication and accountability. 
• Analytical and creative problem-solving, with the initiative to identify opportunities and deliver measurable improvements. 
• Ability to manage competing priorities and projects while maintaining ownership through completion. 
• A structured, resilient approach under pressure and a commitment to continuous learning. 
• Approachable, hands-on manager and a true team player, fostering collaboration, trust, and open communication.