About this role
Description
Catch Coverage - Insurance Experts that guide you from application to peace of mind!
At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience. When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.
If you’re ready to advance your career in a dynamic, innovative, and genuinely supportive environment, apply today and discover why Catch Coverage is shaping the future of Insurance.
Job Position: P&C Sales Agent
Job Location: Remote - Work From Home
Purpose of the job:
The P&C Sales Agent is primarily responsible for selling insurance policies, principally auto and homeowners insurance, to prospects gained from cross-selling lead generation activities conducted by the company. This role is the second point of contact for life & health insurance customers interested in shopping for auto or home insurance who are referred to our P&C sales team or who have gone through one of our online journeys to shop for coverage. This role is focused on extending customer relationships and creating long-term, satisfied customers while helping them save on their mandated insurance needs. This is a remote, work-from-home position.
Responsibilities:
- Assist prospects in comparing carrier and policy alternatives to ensure the right coverage is secured at an affordable rate
- Quote and sell through multiple insurance carriers and our EZLynx quoting platform, as well as carrier portals, when applicable
- Cross-sell customers to meet all of their personal lines insurance needs and goals
- Provide a great experience for the prospect to meet their needs, meet and exceed our sales close rate goal, and maintain a high level of production in a fast-paced environment
- Participate in daily "sales huddle" sessions with the sales team to prepare for the day ahead and review key successes or opportunities from the prior day
Requirements
- Currently hold a resident state P&C Insurance license (additional non-resident state P&C insurance licenses a plus)
- Proven track record of success in a contact center sales role
- Well-versed in personal lines insurance sales to quote and bind policies, rating, billing, payment, underwriting, contract, and coverage provisions
- Experience selling multiple insurance products such as auto, home, and personal umbrella; experience using the EZLynx platform preferred
- Thrives in a fast-paced, focused work environment and consistently meets sales and close rate goals
- Ability to be flexible and evolve rapidly with the company's needs
- Strong attention to detail with the ability to multitask while focusing on prospect interactions
- Experienced in a contact center environment, quality assurance processes, and working across multiple channels of communication (voice, text, email)
- Passion for delivering a superior experience to prospects and colleagues, with respect for everyone regardless of position or title
- Must have a dedicated, distraction-free work-from-home area and high-speed internet service
Benefits:
- Eligible for performance-based bonus plan post 90-day orientation period
- Paid Holidays (6)
- Paid Time Off
- Medical Insurance, National Plan Options
- Dental Insurance
- Vision Insurance
- Voluntary Life and AD&D
- Plans including Accident, Critical Illness, Hospital Indemnity
- Employee Assistance Program
- 401(k) with portion of Co Match
- Bereavement Leave & Jury Duty Pay
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