Field Service Technician (Wilmington, NC)

Job DetailsJob Location: NC Wilmington TC - Wilmington, NC 28405Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $24.00 - $26.00 HourlyTravel Percentage: Road WarriorJob Category: Installation - Maint - RepairDescription

Field Service Technician

Carlton Industrial Solutions is looking for a hands-on Field Service Technician to keep customers' industrial weighing equipment running safely, accurately, and on schedule. You'll be the person customers count on when something needs fixing, calibrating, or installing—and the one who helps them avoid costly downtime.

This is more than a repair job. You'll build real relationships with customers, work independently in the field, and play a direct role in keeping their operations safe and productive.

Why It Matters

If it's made, it's weighed—from food to pharmaceuticals. When equipment is off, production slows, quality drops, and people can get hurt. You'll be the one customers count on to keep things safe, accurate, and running.

What You'll Do

Perform maintenance, calibration, repair, and installation on industrial weighing equipment
Troubleshoot mechanical and electrical issues
Complete service calls safely and efficiently
Communicate clearly with customers on what you find and what's next
Document your work (service notes, time, and results)
Identify and address safety risks on job sites
Maintain tools, equipment, and company vehicle
Support team and customer needs as they come up
Participate in on-call rotation and overtime as needed

Perks & Benefits

Company service vehicle
Boot and tool allowances
Medical, dental, and vision coverage
401(k) with company match
Ongoing training and career development

Work Environment

Travel up to 25% across CIS territories (may vary based on business needs)
Lift/move equipment (50–100 lb.)
Work in industrial environments (heights, confined spaces, varying conditions)
Use of PPE required

QualificationsWhat We're looking for

Must-Have

Mechanical aptitude with basic electrical understanding
Strong problem-solving skills
Ability to work independently in the field
Valid driver's license and ability to meet DOT/customer requirements
Clear communication and documentation skills
A customer-first mindset—because what we do matters, we show up when they need us
Flexibility—this isn't the same schedule every day. Some days start early, run long, or change on the fly, and you're good with that

Nice-to-Have

Experience with industrial equipment or service work
Technical training or related experience

Equal Opportunity Statement

Carlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.