Data & Statistics Lead

CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company, is looking for a highly qualified Data & Statistics Lead, to support work on the ARMY TAP Program.  

This position serves as the senior technical lead for data analysis, statistics, reporting, and decision support for Army Transition Assistance Program (TAP) operations. Acts as the program’s subject matter expert for data collection, data quality, statistical analysis, dashboarding, forecasting, and production-ready reporting in support of a geographically dispersed, high-volume Soldier transition services program.

Responsibilities include:

• Serve as the technical expert for the program’s portfolio of data, analytics, and statistical reporting activities.
• Lead the design, development, validation, and sustainment of recurring and ad hoc reports, dashboards, scorecards, and briefings supporting Army TAP operations.
• Approve production-ready data products, statistical analyses, visualizations, and executive-level briefings before delivery to Government and program leadership.
• Develop and apply descriptive, diagnostic, predictive, and prescriptive analytics to support Army TAP requirements, including trend identification and actionable recommendations.
• Analyze program performance related to classroom delivery, case management, customer throughput, counseling activity, documentation timeliness, Virtual Center operations, quality control findings, and staffing utilization.
• Identify and assess data risks, including data quality issues, incomplete records, inconsistent definitions, sparsity, timing gaps, system constraints, or reporting limitations; develop and implement mitigation strategies.
• Establish data definitions, business rules, calculation methods, metadata, and documentation to ensure consistency, repeatability, and auditability of reporting outputs.
• Lead data validation and quality assurance processes for operational and performance metrics, including exception checks, trend checks, reconciliation, and outlier review.
• Translate complex findings into clear, decision-ready products for Government leadership, Program Management, Regional Leads, Virtual Center leadership, and quality oversight personnel.
• Advise project managers and operational leaders on emerging trends, workload changes, service risks, and opportunities to improve performance through better use of data.
• Support planning and forecasting for staffing, class demand, counseling demand, Virtual Center workload, and operational surge requirements.
• Develop and maintain statistical models and analytic methods to identify at-risk conditions, workload trends, service bottlenecks, and opportunities for process improvement.
• Conduct exploratory data analysis and statistical review to support continuous improvement, quality control, and mission readiness.
• Support preparation of sanitized analysis samples, technical exhibits, and proposal-related analytic materials as required.
• Work with IT, reporting, and program operations teams to support secure data access, reporting automation, dashboard deployment, and continuity of operations.
• Continually stay current on advances in analytics, data visualization, statistical methods, and tools relevant to Federal program delivery.
• Lead internal efforts to foster a data-driven culture and mentor, supervise, and cross-train junior analysts and other staff.