Slot Attendant - Horseshoe

Develops customer relationships by providing outstanding services that exceed our guests' expectations. Provides guest support services that are essential to continuous slot play.

Responsibilities

• Performing needed slot machine repairs.
• Selling slot tokens to our guest.
• Handling jackpot and hopper fill transactions promptly, accurately, and with a high degree of customer service.
• Cleaning slot games during slow gaming sessions.
• Observing slot players within assigned area - offer assistance, instructions, and advise on various types of machines in that area.
• Assuring professional, positive, and friendly customer relations within assigned slot section of casino floor.

Qualifications

• Basic mathematics skills.
• High school diploma or GED.
• Must have excellent customer service skills.

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.