About this role
Responsible for providing great customer service skills, accurately redeems guest’s gaming tickets. Redeems guest’s slots payout tickets. Cash guest’s personal checks, electronic checks, credit card advances and markers. Payouts for guest’s prizes verifying all appropriate identification. pay. Reimburse jackpots for Slots. Make change for Food & Beverage staff any other Team members transactions as deemed appropriate by Casino Management. Follows the company’s Trop Core Values at all times.
Responsibilities
Accurately redeems guest’s gaming tickets.
Redeems guest’s slots payout tickets.
Cash guest’s personal checks, electronic checks, credit card advances and markers.
Payouts for guest’s prizes verifying all appropriate identification.
Pay/reimburse jackpots for Slots.
Make change for Food & Beverage staff any other Team members transactions as deemed appropriate by Casino Management.
Follows the company’s Trop Core Values at all times.
Knowledge of Title 31 Bank Secrecy Act for large cash transactions and recording/reporting requirements.
Knowledge of MS Gaming regulations as well as internal controls, policies and procedures.
Must be available for regular scheduled work and flexible schedules when needed for department coverage, training and meetings.
Performs any other duties assigned by management.
Qualifications
- Must be 21 years of age or older
- Proficient in English verbal and written
- Flexible to work various shifts, weekends, and holidays
- Ability to lift and carry objects up to 30 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
Must be able to work from a standing position and/or walking motion for extended period
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