Talent and Culture Manager

Job DetailsLevel: ManagementJob Location: Buffalo, NY 14222Salary Range: $65,000.00 - $77,000.00 Salary/yearJob Category: Human ResourcesPosition Summary:

Working closely with the Director of Talent & Culture, the T&C Manager will provide guidance and support to Management Team and employees, lead and manage routine HR functions and build relationships, from onboarding to separation, with a goal of consistent application of policies and procedures, and improved employee satisfaction and retention. The T&C Manager will also coordinate Labor Management grievances and ongoing application of Collective Bargaining Agreement for the four (4) unionized departments.

Core Responsibilities

Working closely with the Director of T&C and hiring managers, coordinates recruitment, staffing and onboarding of staff.
Handles employment-related inquiries from applicants, employees and Management Team.
Facilitates training and development for team members.
Works closely with teams, providing guidance as needed to improve work relationships, build morale, and increase productivity and retention.
Identifies and determines potential causes of personnel problems.
Conduct investigations to actively resolve employee relations issues and recommend appropriate outcomes aligned with museum policies and best practice
Performs routine tasks required to administer and execute HR programs
Handles complex and/or sensitive matters
Continued review of federal, state, and local employment laws and regulations, sharing best practices, recommending changes, and applying updates as needed.
Assists Payroll Coordinator with processing general payroll;
Assists/leads HRIS training with new hires and managers
Lead special team projects as assigned.
Run institution and department reports to support leaders and teams as needed
Participates in Management Team, All Staff and other cross functional meetings as needed.

Labor Relations

Coordinates labor relations activity including the facilitation of Labor Management meetings and providing support for disciplinary actions and grievances.
Acts as primary contact for union representatives
Processes payroll for union member’s dues, tips and commissions

Performs other related duties as required and assigned.
QualificationsEducation & Experience

Bachelor's degree and three (3) years related Human Resources or reated experience OR Five (5) plus years progressive experience in the HR field, OR appropriate combination of education and applicable experience.
Non-profit experience a plus
Experience working with unions helpful
HR Professional Certification (PHR/SHRM-CP or SPHR/SHRM-SCP) a plus

Skills Abilities and Qualifications

Ability to act with integrity, professionalism, and confidentiality.
Demonstrated interpersonal, relationship building, negotiation, and conflict resolution skills.
Excellent verbal and written communication skills.
Ability to comprehend, interpret, and apply the appropriate sections of employment-related laws, regulations, guidelines, and policies.
Excellent time management skills with a proven ability to meet deadlines.
Strong organizational skills and attention to detail.
Analytical and problem-solving skills helpful.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the institutions' HRIS and talent management system (currently PayCom).