Regional Director of Laboratory Services

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

Director Laboratory Region plans, directs, and coordinates laboratory services at Baylor Scott and White Health (BSWH). These services perform tests for diagnosing and treating illnesses in BSWH hospitals, clinics, and facilities. Plans and directs programs for laboratory practice efficiencies, standardization, quality, productivity, and patient safety. Ensures diagnostic tests are accurate and quality control protocols are followed. Develops a system-wide approach to managing BSWH clinical laboratories. Establishes policies and procedures for laboratory practice and monitors compliance. Advises BSWH leadership on laboratory practice and aligns with business goals. Partners with clinical operations and leadership to improve laboratory care and patient care quality. Implements best practices and ensures regulatory compliance. Directs laboratory services, supports patient service delivery, educates staff, and monitors the work environment. Works with leadership on growth strategies, targets, and outcome improvement.

• An entity Director translates and implements strategic plans and goals for their area.
• Makes final judgments on operational matters and ensures goals are met.
• Recommends policies and organizational changes for the area.
• Plans and executes projects and initiatives that meet annual goals.
• Plans and directs department operations, handling staffing, processes, budgets, and costs.
• Manages and advises subordinates to meet schedules, resolve technical problems, and monitor performance.
• Oversees a larger, more complex organization or area than a manager.
• Often has one or more managers or supervisors reporting to them.

Essential Functions of the Role

• Directs laboratory and pathology services of assigned areas of responsibility for BSWH.
• Recommends and implements the strategic and operational plans and priorities for laboratory services, ensuring alignment with BSWH overall business goals.
• Manages daily operations of the laboratory and pathology service areas. Ensures smooth and accurate specimen collection, processing, testing, and result reporting.
• Monitors and approves all purchases of supplies, capital equipment, invoice payments to laboratory services.
• Directs laboratory business practices to ensure efficient and accurate patient and institutional fees and coding.
• Ensures compliance with all applicable accreditation standards and regulatory requirements.
• Facilitates and manages approved laboratory projects and initiatives, including productivity, efficiency, and quality improvement efforts.
• Produces laboratory financial and statistical reporting, including monthly responsibility reports, laboratory charge reports, and revenue reports.
• Manages improvement teams to focus on key areas of laboratory and pathology services. This includes diagnostic services, medical review, and quality assurance.
• Partners with other laboratory directors to achieve clinical integration, standardization, compliance, and scalability.

Key Success Factors

• Bachelor's degree in healthcare administration, business, or related field preferred. Master's degree preferred.
• 3+ years of operations experience in laboratory, pathology, healthcare, or related area.
• Experience in a leadership role preferred.
• Detailed knowledge of laboratory operations, with ability to develop laboratory quality management programs.
• Ability to communicate effectively with physicians, clinicians, and leadership.
• Laboratory certification preferred in one of the following: MT, MLS, CHT, CHS, CG, CT, HT, HTL. ASCP Technologist/Specialist options include: BB, C, CG, CT, H, M, MB, SBB, SC, SCT, SH, SM, SCYM, SMB.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience