About this role
Key Responsibilities
- Manage daily operations of the sales office, ensuring model units are presentable and fully functional
- Respond to all email and phone inquiries in a timely and professional manner
- Schedule and coordinate appointments with brokers and direct clients
- Distribute and track required documentation (construction waivers, disclosures, etc.) via e-signature platforms
- Maintain accurate and up-to-date records in the CRM system, including:
- Lead and inquiry tracking
- Appointment and registration details
- Client feedback and follow-ups
- Generate and distribute reports, including weekly/daily sales reports, customer activity reports, and lead tracking
- Support transaction management by updating deal status, contracts, and closings in internal systems
- Coordinate weekly team meetings, agendas, and meeting minutes
- Assist with marketing initiatives and event coordination, including RSVP tracking and vendor management
- Track and manage inventory of marketing materials and office supplies
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