Client Service Rep

Location
Richmond, BC, CA
Workplace
On-site
Compensation
CA$45k – CA$55k

About this role

Requirements:

-Level 1 General Insurance Licence

-Minimum 1 year of insurance experience (preferred not required)   

-Excellent interpersonal, written and verbal communication skills 

-Proficient in English; Mandarin/Cantonese an asset

-Proficient in Microsoft Word, Excel, Outlook; EPIC, Applied Rating Services, ICBC and other Insurers’ portals an asset

-Good technical insurance knowledge of coverages

-Excellent attention to detail to ensure accuracy

-Team player with strong work ethic

Duties and Responsibilities:

-provide outstanding service and recommend products to clients

-respond and process new business and endorsements

-manage renewals by reviewing and remarket as needed

-review and ensure accuracy of policy documentation from insurers

-maintain accurate records and digital documents for all transactions

-collaborate effectively with team members and support for producers

-prioritize duties effectively and proactively

-provide backup support for processing ICBC transactions and related duties, as needed

-perform other related duties and responsibilities as a CSR


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