About this role
Job Purpose
You will work as a Field Engineer (m/f/d) for the Danish market, providing first-class technical support and customer service while collaborating closely with customers, sales teams, and technical experts.
Responsibilities:
• Monitor market trends and analyze product performance, including benchmarking against competitor products through field data collection.
• Act as a trusted technical partner for customers and sales teams, providing expert support across Truck & Bus, Passenger Car, Agricultural tires, and Tire Monitoring Systems.
• Investigate and resolve technical issues and customer plaints, delivering effective solutions both on-site and remotely.
• Deliver engaging technical training sessions for customers, business partners, and internal teams.
• Support the planning, execution, and evaluation of tire testing activities in close collaboration with the European Technical Team.
• Prepare clear technical documentation, reports, and performance analyses to support informed decision-making.
• Contribute to cross-functional projects and represent the company at national and international trade fairs and industry events.
Qualifications & Experience Required
Education, Master, other certification:
• Technical qualification in the automotive sector (e.g., Automotive Master Technician, Automotive Technician, or equivalent).
• Strong proficiency in Microsoft Office applications (Excel, PowerPoint, and Outlook).
• Familiarity with SAP is beneficial.
Experience (years):
• Experience in the automotive industry, ideally within the tire sector.
• Previous experience in a customer-facing role or technical customer support is considered a strong advantage.
• Proven ability to provide practical technical solutions and build strong customer relationships.
Technical Skills:
• Confident use of laptops, tablets, and other digital tools to support daily field activities.
Languages Skills:
• Fluent Danish and English language skills, both written and spoken.
• German language skills are desirable but not required.
Soft/Behavioral Skills:
• Strong analytical mindset and quick comprehension of technical topics.
• Solution-oriented and proactive approach to challenges.
• Well-organized with effective time-management skills.
• Flexible and willing to travel, including occasional weekend assignments.
• Strong interpersonal and communication skills.
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