About this role
Front Desk Supervisor
Pay: $24.00
Location: 6951 Tower Rd, Denver, CO 80249
We're hiring an experienced Front Desk Supervisor to help lead daily front office operations at a busy hotel. We're looking for someone who provides excellent guest service, communicates professionally, and is comfortable leading a front desk team.
What You'll Do
- Supervise and support Front Desk Agents
- Assist with daily front desk operations and shift coverage
- Handle guest check-ins and check-outs
- Resolve guest questions, concerns, and service issues
- Assist with room assignments, reservations, and guest requests
- Ensure front desk procedures and hotel standards are followed
- Train and support new Front Desk employees
- Communicate with Housekeeping, Maintenance, and other hotel departments
- Assist with shift reports and daily administrative tasks
- Step in and support the front desk during busy periods
What We're Looking For
- Previous hotel front desk experience required
- Front Desk Supervisor, Lead, or similar leadership experience strongly preferred
- IHG and OPERA experience required
- Strong guest service and problem-solving skills
- Professional appearance and communication
- Comfortable handling guest concerns independently
- Strong computer and administrative skills
- Dependable, organized, and able to lead a team
- Flexible availability, including weekends and holidays as needed
What We Offer
- Weekly pay
- Consistent work opportunity
- Leadership experience in hotel operations
- Opportunities for additional assignments
If you're an experienced hotel Front Desk professional who's ready to take the lead, apply today!
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